Country-of-Origin Effects and Willingness to Pay 19
Are Consumers Really Willing to Pay
More for a Favorable Country Image?
A Study of Country-of-Origin Effects
on Willingness to Pay
Nicole Koschate-Fischer, Adamantios Diamantopoulos, and Katharina Oldenkotte
ABSTRACT
Price-related consequences of the country-of-origin (COO) cue have received limited attention in extant literature. In
this study, the authors draw from equity theory and cue utilization theory and investigate (1) whether a brand’s COO
affects a consumer’s willingness to pay and (2) the extent to which the consumer’s familiarity with the brand moderates
this relationship. The results of three complementary experimental studies reveal that COO indeed has a positive
impact on willingness to pay. Furthermore, the authors find a negative moderating influence of brand familiarity on the
COO effect in a high-involvement setting but not in a low-involvement setting. The authors discuss the theoretical and
managerial implications of the findings, and they identify directions for further research.
Keywords: country of origin, willingness to pay, brand familiarity, experimental research
O
ne of the oldest and most persistent concerns in
international marketing is whether the origin of a
product makes it more or less preferable to con-
sumers. Country of origin (COO) serves as an extrinsic
informational cue for consumers’ perceptions and
evaluations of a product (Verlegh and Steenkamp 1999),
and research on COO effects—that is, the impact that
cognitive, affective, and normative associations with a
particular country have on consumer attitudes—shows
that a product’s COO acts as a signal of product quality,
influences consumers’ perceptions of risk and value, and
directly affects the likelihood of purchase (for recent
reviews of COO research, see Jaffe and Nebenzahl
2006; Pharr 2005; Phau and Chao 2008; Wilcox 2005).
Various articles in the business press also underscore the
relevance of the COO effect. For example, after several
recalls and disasters associated with products made
overseas (e.g., lead in toys), U.S. consumers became sen-
sitive to product origins, and many now actively search
for products “Made in the USA” (Martin 2007).
Yet despite the acknowledged importance of COO
effects, their price-related consequences remain neg-
lected, such that “very little is known regarding the influ-
ence of COO on pricing decisions” (Agrawal and
Kamakura 1999, p. 257). Extant COO research has
mainly focused on consumers’ quality evaluations and
intentions to purchase a product. However, several meta-
analyses and recent empirical studies indicate that the
COO effect loses its strength when purchase intentions,
Nicole Koschate-Fischer is Professor of Marketing (e-mail:
nicole.koschate-fischer@wiso.uni-erlangen.de), and Katharina Old-
enkotte is a postdoctoral researcher (e-mail: katharinaoldenkotte@
gmx.de), GfK-Chair of Marketing Intelligence, University of
Erlangen–Nuremberg. Adamantios Diamantopoulos is Professor of
International Marketing, Chair of International Marketing, Univer-
sity of Vienna (e-mail: adamantios.diamantopoulos@univie.ac.at). The
authors thank the Dr. Theo and Friedl Schöller Research Center for
Business and Society and the Hans Frisch-Foundation for supporting
this research study. They also thank the four anonymous JIM review-
ers for useful comments over several review rounds.
Journal of International Marketing
©2012, American Marketing Association
Vol. 20, No. 1, 2012, pp. 19–41
ISSN 1069-0031X (print) 1547-7215 (electronic)