CHAPTER THREE RESEARCH METHODOLOGY Introduction This chapter presents the methodology used for collecting the data for the study. It explains the study population, sample and sampling procedure, data collection techniques, data collection procedure, administration of the survey instrument, and data analysis. It also gives details about the population and sampling techniques used for the research. Research Design According to Welman and Kruger (1999:46), research design is the plan according to which we obtain research participants (subjects) and collect information from them. In it, we describe what we are going to do with the participants with a view to reaching conclusions about the research problem (research hypothesis or research questions).This research investigated the comparison of motivation, development, and productivity level among the employees working in ACCESS bank. In this research, survey was used because it involves respondents and questionnaires to provide qualitative and quantitative answers to the problems related to the company, by searching for the necessary information. A survey consists of predetermined set of questions that is given to a sample. With a representative sample, that is, one that is representative of the larger population of interest, one can describe the attitude of the population from which the sample was drawn. Further, one can compare the attitudes of different population as well as look for changes 16