10.1177/0047287504265501 ARTICLE AUGUST 2004 JOURNAL OF TRAVEL RESEARCH
Factions and Enclaves: Small Towns and
Socially Unsustainable Tourism Development
JEFFREY SASHA DAVIS AND DUARTE B. MORAIS
Pressured by the decline of extractive industries and ag-
riculture, many small towns are trying to acquire a share of
the tourism industry. While some communities decide to de-
velop tourism from within their towns, often rural places turn
to large-scale privately owned tourism enterprises to act as
engines of economic development. While many studies have
examined how tourism can have negative social impacts in
rural communities, few studies detail how rural communi-
ties’ attitudes toward tourism can suffer when locals feel
alienated from planning/development decisions. In this
study, the authors examined data from participant observa-
tion and semistructured interviews in Williams, Arizona, to
determine whether changes in community attitudes toward
tourism followed patterns suggested by the established theo-
retical models of social carrying capacity and community
adaptation to a social disruption. We found that Williams is a
case where the fast pace of tourism development causes
community attitudes toward tourism to decline over time.
Keywords: rural tourism; community attitudes; sus-
tainable development; Arizona; Grand
Canyon
Tourism is considered an important tool for economic
development in rural America, and many small towns are
trying to acquire a share of this growing industry (Galston
and Baehler 1995). Rural areas look to tourism as a means of
community development and economic diversification.
While some community leaders in small towns may often
focus on the positive aspects of tourism development, many
authors stress that both positive and negative consequences
are involved with increased tourism activity and dependence
(Allen et al. 1993; Lankford 1994; Long and Nuckolls 1992;
Long, Perdue, and Allen 1990; Matsuoka 1991; Rothman
1998).
Many approaches can be taken by small towns to develop
their tourist industries. Frequently, towns seek to increase
visitation by developing existing heritage resources. This is
exemplified by the many towns that have taken advantage of
the National Main Street Program to restore historic build-
ings in aging downtowns (Francaviglia 1996; Skelcher
1991). The impetus for this kind of tourism development
often comes from within the community. Conversely, a town
may choose to develop tourism in partnership with an out-
side company. Ski resorts, theme parks, casinos, golf resorts,
and tourist railroads all fall into the category of corporate-
owned attractions located in and around rural towns. In this
article, we will examine the impact of this kind of tourism
development on rural towns. These corporate tourism
enterprises differ from locally created ones in important
ways. First, they often have more capital resources than can
be marshaled by community groups. Second, the decision-
making process regarding the development may not be easily
influenced by people in the community (Rothman 1998).
Most of the important decisions may be made at an office
that may be located in a distant metropolitan area. This can
seriously compromise tourism development strategies that
are based on community involvement.
For some observers, tourism in rural areas is seen as a
clean industry that can help towns recover from economic
depression. Some authors have stressed, however, that the
economic development aspects of tourism in rural areas
needs to be balanced against the social and environmental
impacts that can also arise (Holden 2000; Long and Lane
2000). Still other studies have shown that attitudes toward
rural tourism development differ depending on whether the
people are business owners, planners, politicians, develop-
ers, workers, residents, or members of certain ethnic groups
(Allen et al. 1993; King, Pizam, and Milman 1993; Lankford
1994; Lew 1989; Matsuoka 1991; Pearce 1994).
A particular focus of tourism researchers has been mea-
suring attitudes toward tourism based on the level of tourism
activity in the town. Two general theories have developed
concerning community acceptance of tourism development
in rural towns. The first centers on Butler’s (1980) idea of the
resort cycle. This perspective posits that tourism develop-
ment starts off slowly in a community and builds through
time. The quality of life in the community is said to decrease
as tourism development increases past the community’s tol-
erance level. Others have shown how community members’
acceptance of tourism activity drops sharply when the nega-
tive consequences of tourism development (crime, parking
problems, traffic, loss of a local “sense of place”) engulf a
community overwhelmed with tourists. Like biological sys-
tems, communities are said to have a “social carrying capac-
ity” for tourist activities above which irritation occurs
(Doxey 1976; Long, Perdue, and Allen 1990).
The second theory is concerned with the effects of
“boomtown” tourism (Perdue, Long, and Kang 1999). This
Jeffrey Sasha Davis is an assistant professor in the Department
of Geography at the University of Vermont in Burlington. Duarte B.
Morais is an assistant professor in the School of Hotel, Restaurant,
and Recreation Management, Pennsylvania State University in
University Park.
Journal of Travel Research, Vol. 43, August 2004, 3-10
DOI: 10.1177/0047287504265501
© 2004 Sage Publications