Social support concepts and measures
Benjamin H. Gottlieb
⁎
, Anne E. Bergen
Psychology Department, University of Guelph, Guelph, Ontario, Canada
Received 30 April 2009; received in revised form 7 July 2009; accepted 2 October 2009
Abstract
Distinctions among concepts and approaches to assessing
social support are made, and published generic and specialized
measures of social support are reviewed. Depending on study
aims, investigators may be interested in assessing perceived or
received support from the perspective of the provider, the
recipient, or both. Whereas some measures inquire about the
availability or mobilization of several kinds of supportive
resources, others seek supplemental information about the
membership and structural properties of the social network as
well. Observational and self-reported measures of support are
presented, along with brief and extensive measures. A final set of
three support measures is highlighted, including their psycho-
metric properties.
© 2010 Elsevier Inc. All rights reserved.
Keywords: Measures; Social network; Social support, social resources
Social support, social networks, and social integration are
three terms that designate three different perspectives on the
resources that may lie in the personal communities we
inhabit. Regrettably, the three terms are often confused
because they have some degree of overlap and mutual
influence. Yet a fourth term is commonly employed by
practitioners in the health and human services field, namely,
support system, a term that blends the function and the
structural context of social ties, romantically suggesting that
people's social ties are unconditionally supportive. Since
social support is in fact highly contingent on numerous
personal, environmental, and cultural factors, it cannot be
assumed to permanently reside in social networks. Nor can it
be assumed to be available and adequate in quantity and
quality at times when people appraise the resources at their
disposal. For these reasons, among others, the measurement
of social support requires clarity about the aspects of the
social surround that are most relevant to the aims and context
of research, and precision in their measurement.
After distinguishing among the three preceding perspec-
tives on the resources that arise from people's social ties, we
concentrate on the many support-related concepts that can be
measured empirically and which are listed and defined in
Table 1. We then present a number of assessment tools that
variously measure these concepts, spotlighting three mea-
sures of social support that are likely to be of particular
interest to investigators. This is followed by a discussion of
customized support measures for distinct populations and
cultures, followed by a consideration of different methods of
documenting social support, such as diary and observational
studies. Our primary goal is to inform decisions about what
to measure and how it can best be measured in basic and
intervention studies aimed to sensitively capture the
proximal social network's support-related functions.
The social sphere: social integration, network,
and support
In the natural environment, social support arises from the
conduct of personal relationships. Indeed, the relationship
itself gives supportive meaning to behavior and, conversely,
supportive behaviors can bring relationship meaning to
interactions. Witness the deterioration of close relationships
Journal of Psychosomatic Research 69 (2010) 511 – 520
⁎
Corresponding author. Psychology Department, University of Guelph,
Guelph, Ontario, Canada N1G 2W1. Tel.: +1 519 824 4120x54577; fax: +1
519 837 8629.
E-mail address: bgottlie@uoguelph.ca (B.H. Gottlieb).
0022-3999/09/$ – see front matter © 2010 Elsevier Inc. All rights reserved.
doi:10.1016/j.jpsychores.2009.10.001