The Icfai University Journal of Soft Skills, Vol. II, No. 3, 2008 52
Common Artifacts Contributing to Organizational
Culture: An Indian Perspective
A good organizational culture not only provides direction to the
organization but also to the individual members of the organization.
But many people do not have an idea about it. Though they cannot define
it, many recognize it. In this paper, we tried to bring out an understanding
of organizational culture, as the way things happen in and around
organizations. Organizational culture also helps in bringing change.
This paper focuses on common artifacts in different sectors that form
organizational culture.
© 2008 The Icfai University Press. All Rights Reserved.
R Jagajeevan* and Priya Shanmugam**
* Lecturer, PSG Institute of Management, Coimbatore, India. E-mail: jaggi005@yahoo.co.in
** Lecturer, PSG Institute of Management, Coimbatore, India. E-mail: priyaashan@gmail.com
Introduction
Corporate culture is the focal point that affects employee commitment and engagement
in an organization. It is considered easy to understand but most difficult to practice.
This is the result of various assumptions, beliefs and values, which formulate the
organizational culture. Organizational culture typically speaks about how an organization
sees itself and how the people feel about the organization. Although culture practices
are considered to be common and similar in organizations, still many organizations
possess a strong and deep-rooted organizational culture. A well-defined culture is critical
to business success. A very closely related aspect of organizational culture is
organizational climate, which describes the atmosphere within the organization and the
extent to which teamwork is extended.
Earlier thinkers have defined organizational culture with a focus on distinguishing
the levels into strong and weak cultures. The culture also differs between the hierarchical
levels within an organization. Although there are many definitions for organizational
culture, this paper focuses on the definition given by McShane and Mary (2001) that
emphasizes on the basic pattern of shared assumptions, values and beliefs. These
elements are seen only as the tip of an iceberg and there are more such invisible elements
that lie hidden in the organization. The book, Organizational Development for Excellence
defines culture as encompassing the whole gamut of the existing ways of interaction,
activities, values, attitudes, norms, beliefs, sentiments, feelings and other factors. Hence,
organizational culture and organizational climate have been presumed as reflections of
organizational ethics, human values and beliefs that result in ethical responsibility.