Beginning in the early 1980s and extending
to the present day, the use of teams in or-
ganizations has increased dramatically. Or-
ganizations have and are continuing to re-
structure work around teams rather than
individual jobs (Ilgen, 1994). In parallel,
the need and demand for theoretical and
empirical research on team functioning has
intensified. Past reviews of the literature on
small groups and teams note considerable
growth in the volume of team research over
this same time horizon. However, as Levine
and Moreland (1990) indicated, “[teams]
are alive and well, but living elsewhere.”
The health of team research is strong, but
those who have traditionally focused on
small groups are not fueling the evolution
of team research (Ilgen, 1999). Rather,
those working in organizational behavior,
speech communications, political decision
making, and education are now driving the
increased emphasis on teams (McGrath,
1997). The domains of organizational be-
havior and industrial and organizational
(I/O) psychology have served as the princi-
pal caretakers of team research and, over
the last decade, have made considerable
strides in advancing knowledge on team
functioning.
Despite the proliferation of teams em-
bedded in organizations (Ilgen, 1999) and
significant advancements in team re-
search, teams still do not serve as a central
element in the extensive base of literature
BRIDGING THE GAP BETWEEN I/O RESEARCH
AND HR PRACTICE: IMPROVING TEAM
COMPOSITION, TEAM TRAINING, AND TEAM
TASK DESIGN
Human Resource Management, Winter 2004, Vol. 43, No. 4, Pp. 353–366
© 2004 Wiley Periodicals, Inc. Published online in Wiley InterScience (www.interscience.wiley.com).
DOI: 10.1002/hrm.20029
John R. Hollenbeck, D. Scott DeRue, and Rick Guzzo
This article identifies a series of critical gaps between the scientific body of knowledge on team
functioning and actual HR practice regarding teams. These gaps span across the areas of team
composition, training, and task design. The article then discusses specific theoretical and
methodological advancements from recent team research that address each knowledge gap. In
other words, what does the scientific literature suggest about team composition, training, and
task design, and how does the scientific knowledge compare to actual HR practice? The applied
implications and implementation issues associated with each of these knowledge gaps are also
discussed, using the scientific literature as a foundation for developing specific recommenda-
tions.. © 2004 Wiley Periodicals, Inc.
Correspondence to: John R. Hollenbeck, Michigan State University, N475 N. Business Complex, East Lans-
ing, MI 48824, tel. 517-355-2413, jhr@msu.edu