83 MARCH 2008
CHAT-IT:Toward Conceptualizing Learning in
the Context of Formal Organizations
Rodney T. Ogawa, Rhiannon Crain, Molly Loomis, and Tamara Ball
This article is intended to spark a discussion between two research
communities—scholars who study learning and scholars who study
educational organizations. A secondary purpose is to encourage
researchers to look beyond schools to examine learning in other types
of educational organizations. The authors outline a framework to guide
research on the relationship between learning and the social contexts
afforded by formal organizations. The framework combines elements
of cultural historical activity theory, a sociocultural theory of learning,
and institutional theory, which is a constructivist theory of organization.
The authors employ preliminary findings from research and secondary
historical accounts to illustrate the potential of the framework for guid-
ing research that ties learning to contexts in formal organizations.
Keywords: educational organization; learning theory;
organization theory; science museum
O
ur principal purpose in writing this article is to spark a
discussion between two research communities: scholars
who study learning and scholars who study educational
organizations. A secondary and related purpose is to encourage
researchers to look beyond schools to examine learning in other
types of educational organizations, such as museums, aquaria,
and the like.
In the introductory chapter of the National Research
Council’s (2000) How People Learn, two panels of distinguished
scholars conclude that “all learning takes place in settings that
have particular sets of cultural and social norms and expectations
and that these settings influence learning and transfer in power-
ful ways” (p. 4). Despite a growing consensus around this claim,
researchers struggle to conceptualize and study the relationship
between learning and its social context. As two prominent
researchers note, “Experience is described and analyzed as if
consisting of relatively discrete and situational actions .... On the
other hand, the system, or the given objective context, is described
as something beyond individual influence.” (Engeström, 1993,
p. 66).
In this article, we propose a framework for conceptualizing
learning in a particular social context: formal organizations.
Why organizations? Formal organizations dominate the social
landscape of modern societies (Scott, 2003). We shop in stores,
exercise in clubs, entrust our money to banks. We also depend
on organizations—principally schools, ranging from preschools
to universities—to provide learning. Therefore, both scholars
of learning and scholars of educational organizations should
recognize the need to construct a conceptual and empirical
bridge that links the immediate contexts where learning occurs
to their organizational settings. Lemke (2001), as a researcher
of learning, urges a focus on social interaction in real-world set-
tings and especially on the larger social organizations in which
they occur; Rowan and Miskel (1999), who study educational
organizations, encourage researchers to focus on the impact of
institutional processes and organizations on academic learning.
Because schools of various types are the dominant form of edu-
cational organization, most education research is conducted in
schools. How People Learn (National Research Council, 2000)
focuses on “learning research that has implications for the design
of formal instructional environments, primarily preschools, kinder-
garten through high schools (K–12), and colleges” (p. 5). However,
the authors of that volume also recognize the importance of “con-
necting the school with outside learning activities” (p. 147), which
often are set in other types of organizations. Indeed, a growing
number of scholars have begun to investigate learning in nonschool
organizations (Bekerman, Burbules, & Keller, 2006; Leinhardt,
Crowley, & Knutson, 2002; Paris, 2002).
In this article, we outline a conceptual framework to guide
research on the relationship between learning and the social con-
texts of formal organizations. Our aspirations are modest. We do
not propose a new theory; rather, we combine concepts from two
theoretical traditions. Nor do we provide comprehensive or thor-
oughly nuanced treatments of these theories; rather, we highlight
key concepts from both, which taken together illuminate the rela-
tionship between learning and the social contexts provided by
organizations. We employ preliminary findings from a study con-
ducted by one author of the present article and provide secondary
historical accounts to illustrate the applicability of our framework
by comparing the learning contexts, structures, and histories of two
types of educational organizations: schools and science museums.
Conceptual Congruity and Analytic Capacity
This article is informed by cultural historical activity theory
(CHAT) and the new institutionalism in organizational theory,
or institutional theory (IT). Although scholars have recognized
the potential of combining sociocultural theories of learning,
Educational Researcher, Vol. 37, No. 2, pp. 83–95
DOI: 10.3102/0013189X08316207
© 2008 AERA. http://er.aera.net
Research News
and Comment