Workshop 3: Methods and Techniques of Use, User and Usability Research in Geo-information Processing and Dissemination Tuesday 13 April 2010 at University College London (Roberts Building, room G08) Programme 09:30 – 10:00 Registration and coffee 10:00 – 10:10 Introduction to the ICA Commission on Use and User Issues, its planned Handbook and the theme of the Workshop – Corné van Elzakker Session 1 (Chair: David Forrest) 10:10 – 10:30 Cognitive walkthrough and heuristic evaluation for Web GIS usability and trust implications – Artemis Skarlatidou, Muki Haklay & Tao Cheng 10:30 – 10:50 Usability testing of interactive maps by using eye tracking - a case study – Benedikt Heil 10:50 – 11:10 Recording eye movements to improve efficiency – Kristien Ooms, Philippe De Maeyer & Veerle Fack 11:10 – 11:30 Experimenting with methods for usability testing of Web and mobile maps for hikers – Hanna-Marika Flink & L. Tiina Sarjakoski 11:30 – 11:50 Geospatial mobile applications: understanding user perspectives and requirements – Hanif Rahemtulla 11:50 – 12:10 Logging user interactions: conceptual framework and case study – David Schobesberger 12:10 – 12:30 Questions and discussion 12:30 – 13:30 Lunch break Session 2 (Chair: Alexander Pucher) 13:30 – 13:50 User and context centred design methodology for location based services – Charlotte Magnusson, Margarita Anastassova & Konrad Tollmar 13:50 – 14:10 Concepts-based analysis of surface and structural misfits (CASSM) for Web GIS – Jessica Wardlaw & Artemis Skarlatidou 14:10 – 14:30 Mixed methods approach in usability research – Izabela Golebiowska 14:30 – 14:50 Evaluating human-centered approaches for geovisualization – David Lloyd, Jason Dykes & Robert Radburn 14:50 – 15:10 Combining qualitative methods for assessing geographic information usability – Jenny Harding 15:10 – 15:30 Questions and discussion