Journal of Consumer Behaviour
/ Consumer Behav. 5: 235-244 (2006)
Published online in Wiley InterScience
(www.interscience.wiley.com) DOI: 10.1002/cb.l75
®WILEY
interScience"
Cognitive anthropology and the
problem-solving behaviour
of green consumers
Sigmund Wagner-Tsukamoto^* and Mark Tadajewski^
'Management Centre, University of Leicester, Leicester, UK
Department of Accounting, Finance and Management, University of Essex, Essex, UK
• This paper examines the contextual aspects of problem-solving behaviour of 'green',
environmentally oriented consumers. It is argued that by profiling the consumer in
cognitive terms, a more robust understanding of green consumer behaviour can be
provided.
• To illustrate this, we draw upon the cognitive anthropological concepts of practical
thinking and bricolage. These are used to integrate 'context' into a model of cognition via
qualitative, interview-based research which examined how consumers assess the
environmental fiiendliness of supermarket products.
• In order to increase external validity two respondent groups were compared, British and
German consumers. Different levels ofsuccessfi^l and unsuccessfi^lpractical thinking and
bricolage were identified.
Copyright © 2006 John Wiley & Sons, Ltd.
Introduction
Despite some four decades of cognitive
consumer research, the problem-solving beha-
viour of consumers is still not well understood
(Moorthy et al, 1997). Mainstream cognitive
psychology has been criticised in this respect
for neglecting the theoretical conceptualisa-
tion and empirical research related to contex-
tual influences on behaviour: 'A theory of
human behaviour that fails to make contact
with man's conception of his world and his
way of knowing, that sets these aside as
• Correspondenc e to: Sigmund Wagner-Tsukamoto, Man-
agement Centre, University of Leicester, University Road,
Leicester, LEI 7RH, UK.
E-mail: S.Wagner-Tsukanioto@le.ac.uk
epiphenomena — this will neither be an ade-
quate theory of human behaviour nor will it
prevail in common sense'. (Bruner, 1979: 43).
While it may have been conceptually expedi-
ent for early studies to sideline contextual
influence since it enabled the in-depth study of
the human mind, with more complex con-
sumer behaviours that are contingent on
contextual influences it is essential that these
can be incorporated into theory building and
empirical research in marketing. With this as
our starting point we propose that cognitive
anthropology offers an avenue through which
an in-depth description of contextualised,
practical consumer problem-solving behaviour
can be provided (Wagner, 1997).
There is some provenance to this proposal.
Previously, anthropological ideas have been
Copyright © 2006 John Wiley & Sons, Ltd.
Journal of Consumer Behaviour, May-June 2006
DOI 10.1002/cb