10.1177/1059601104269522 GROUP & ORGANIZATION MANAGEMENT Mason, Griffin / GROUP TASK SATISFACTION
Group Task Satisfaction
The Group’s Shared Attitude to its
Task and Work Environment
CLAIRE M. MASON
MARK A. GRIFFIN
Queensland University of Technology
Group task satisfaction has been conceptualized as the group-level counterpart to individual job
satisfaction and represents the group’s shared attitude toward its task and work environment.
This study investigated whether group task satisfaction would explain incremental variance in
organizational citizenship behaviors, group performance, and absenteeism norms, after the vari-
ance explained by aggregated individual job satisfaction and group affective tone was taken into
account. Survey data were collected from 66 work groups and 51 supervisors. Measures of group
task satisfaction explained unique variance in ratings of citizenship behavior and absenteeism
norms but did not explain unique variance in ratings of group performance. Our findings support
the validity and utility of group task satisfaction and illustrate the importance of assessing group-
level constructs directly.
Keywords: group task satisfaction; job satisfaction; group affective tone; group attitudes
Group task satisfaction describes the group-level counterpart to individual
job satisfaction and represents the group’s shared attitude toward its task and
work environment. Although researchers have previously investigated job
satisfaction at the group level of analysis, they have not assessed group satis-
faction directly. Typically, researchers have aggregated group members’
individual job satisfaction ratings (Hecht & Riley, 1985; Lester, Meglino, &
Korsgaard, 2002; Schoenecker, Martell, & Michlitsch, 1997; Van der Vegt,
Emans, & Van de Vliert, 2001). However, when group-level constructs are
measured indirectly, through individual-level constructs, emergent proper-
ties and effects for the group-level construct may not be identified (Chan,
1998; Kirkman, Tesluk, & Rosen, 2001). In this study, we investigated the
nature of group task satisfaction and its relationship to group outcomes.
Group & Organization Management, Vol. xx No. x, Month 2004 1-28
DOI: 10.1177/1059601104269522
© 2004 Sage Publications
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