International Journal of Advanced Research in Engineering and Technology (IJARET), ISSN 0976 – 6480(Print), ISSN 0976 – 6499(Online) Volume 4, Issue 5, July – August (2013), © IAEME 176 IMPLEMENTATION AND FINANCIAL ACCOUNTING OF QUALITY TRAINING AND EDUCATION PROGRAMMES IN A PLASTIC PRODUCTS MANUFACTURING COMPANY Muhammed Zakkeer M. 1 , Jerry Varghese 2 , S. Jose 3 , S.R. Devadasan 4 1 Dept. of Mechanical Engineering, T.K.M. College of Engineering, Kollam, India, 2 Dept. of Mechanical Engineering, T.K.M. College of Engineering, Kollam, India, 3 Dept. of Mechanical Engineering, T.K.M. College of Engineering, Kollam, India, 4 Dept. of Production Engineering, PSG College of Technology, Coimbatore, India, ABSTRACT ‘Training and education’ plays an influential role in the field of Quality Management. There are many factors that influence the successful implementation of Total Quality Management in which factors such as training and education, employee involvement, management commitment, continuous improvement etc. play a pivotal role. The purpose of this paper is to design a Quality Improvement Oriented Training and Education Programme (Q_TEPS) for a plastic products manufacturing industry and to explore its performance by test implementing it into practice. The performance of the Q_TEPS was measured in financial terms in order to evolve the income and expenditure account pertaining to the Q_TEPS in the company. The implementation of Q_TEPS in the plastic products manufacturing company enables the company to gain a considerable amount of tangible and intangible benefits. The value of this paper lies in the indication from the literature review that no work has been done till date on implementing Q_TEPS in a plastic products manufacturing firm. Key words: Q_TEPS, Total quality management, Training and Education 1. INTRODUCTION Total Quality Management (TQM) is an integrative management philosophy aimed at continuously improving the performance of products, processes and services to achieve and exceed customer expectations [1]. Zhang et al. in [2] defined that ‘quality’ refers to attributes bearing the capacity to satisfy wants, needs and meeting certain standards, whereas, in education and training, the capacity refers to the effectiveness and efficiency in the process of learning. In the present scenario, quality is a main concern for many organizations, both public and private. Also, TQM INTERNATIONAL JOURNAL OF ADVANCED RESEARCH IN ENGINEERING AND TECHNOLOGY (IJARET) ISSN 0976 - 6480 (Print) ISSN 0976 - 6499 (Online) Volume 4, Issue 5, July – August 2013, pp. 176-187 © IAEME: www.iaeme.com/ijaret.asp Journal Impact Factor (2013): 5.8376 (Calculated by GISI) www.jifactor.com IJARET © I A E M E