International Journal of Research in Management, Science & Technology (E-ISSN: 2321-3264)
Vol. 2, No. 1, April 2014
Available at www.ijrmst.org
2321-3264/Copyright©2014, IJRMST, April 2014 1
Downsizing as a Strategic Tool for Effective
Organizational Management: A Case Study of
Nigerian Banks
Edwin M. Agwu
1
, Adele-Louise Carter
2
, Peter J. Murray
3
1
Department of Business Management, Covenant University, Ota, Ogun State, Nigeria
2
Business Services Expert, United Kingdom
3
Greenwich School of Management, London, United Kingdom
1
edwinagwu@yahoo.co.uk
2
adele.carter@kiteway.co.uk
3
peter.murray@gsm.org.uk
Abstract — Downsizing, in recent years, have assumed a
commonplace in various organisations. The views of various
practitioners and in fact results of various studies indicates that
these initiatives, albeit, intended to produce positive results, often
do more harm than good to some organisations, workforce and
their performance. The unending quest for lower costs, higher
productivity and fatter profits have often led to the wielding of
the ‘’big stick’’. Organisations of varying sizes and shapes have
used downsizing as a cost cutting management strategy, however,
the untold stories are the actual cost of these exercise to the
organisation, performance and it’s far reaching implications to
the workforce. This paper explored the costs and implications of
the massive wave of redundancies in the workforce in Nigerian
banks. With the help of data obtained from open-ended
interviews conducted with various stakeholders in downsizing
operations and applied within a clinical framework, individual
reaction patterns are explored in the victims, the survivors and
the executioners. Among the victims and survivors within the
Nigerian setting, a number of ways of coping can be discerned,
and described as compulsive, abrasive, dissociate and depressive.
Findings revealed a plethora of mixed feelings among various
employees and expose the far reaching implications both to the
organisations, affected individuals (victims) and the psyche of
their co-workers (survivors). The article ends with a number of
practical recommendations.
Keywords— Banks, Downsizing, Executioners, Nigeria,
Survivors, Victims
I. INTRODUCTION
Organisations all over the world are striving to look leaner
and more profitable. Hence excess staff, machinery and costs
are done away with. Unfortunately, an insidious response to
this understanding comes in the form of downsizing. The
massive waves of mergers and acquisitions occasioned by the
dull economic climate since 2008 have the potential to create
a sense of fear and anxiety of job losses among all employees
in all cadres in every organisation. Though there are elaborate
literatures on redundancies, the focus has, however, been on
positive impacts of the exercise to various organisations. This
paper therefore explores in detail the costs and implications of
downsizing from a tripartite perspective of the organization
(executioners), employees (survivors) and the affected
individuals (victims). This study therefore aims to evaluate
downsizing as a strategic tool for effective organisational
management using selected banks as a case study and data
will be gathered from face to face interviews with managers of
various banks. The research question based on the above will
be:
What are the drivers of downsizing?
How is downsizing implemented in organisations?
What is the impact of downsizing on organisations?
In the course of the analysis, the field-notes, interview data
and supplementary discussions will be reviewed as well as
analysed in line with each of the research questions. The
structure of the remainder of the paper is as follows: after a
brief review of the literature, various meanings and scope of
downsizing will be discussed followed by the review of
related literature and the methodology. The next section
presents the results and discussion of the paper, finally, the
last section concludes the paper.
A. Meaning and scope of downsizing
Various researchers have written extensively on
downsizing. But one wonders its origin and meaning. Littler
and Hansson (2007) stated that the terms „‟downsizing‟‟ was
coined from the American automobile industry. In their
analysis, they stressed that the average American car in the
late 1960s and as early as 1970, weighed about 3 tons and
more than 15 feet long with a massive engine sizes ranging