http://eid.sagepub.com/ Democracy Economic and Industrial http://eid.sagepub.com/content/32/1/115 The online version of this article can be found at: DOI: 10.1177/0143831X10376421 2011 2011 32: 115 originally published online 6 January Economic and Industrial Democracy Maria José Chambel and Carlos-María Alcover satisfaction and civic virtue behaviours The psychological contract of call-centre workers: Employment conditions, Published by: http://www.sagepublications.com On behalf of: Department of Economic History, Uppsala University, Sweden can be found at: Economic and Industrial Democracy Additional services and information for http://eid.sagepub.com/cgi/alerts Email Alerts: http://eid.sagepub.com/subscriptions Subscriptions: http://www.sagepub.com/journalsReprints.nav Reprints: http://www.sagepub.com/journalsPermissions.nav Permissions: http://eid.sagepub.com/content/32/1/115.refs.html Citations: by Carlos-Maria Alcover on January 21, 2011 eid.sagepub.com Downloaded from