Lecture 3: The Knowledge Management Cycle Dr. Roman V Belavkin BIS4410 Contents 1 KM Cycle Overview 1 2 Models of KM Cycle 2 3 Summary 4 References 4 1 KM Cycle Overview Knowledge Management in Organisations Knowledge Management • A framework for improving the organisation’s knowledge infrastructure. • A tool set for getting the right knowledge to the right people in the right form at the right time. Knowledge Management Cycle • A process of transforming information into knowledge within an organi- sation. • Several models exist including by Wiig (1993), Meyer and Zack (1996), M. McElroy (1999), Bukowitz and Williams (2000). Remark 1. Distinguish between information (can be digitised, codified) and knowledge (possessed by people). 1