Sing, C. C., & Khine, M. S. (2006). An Analysis of Interaction and Participation Patterns in Online Community.
Educational Technology & Society, 9 (1), 250-261.
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An Analysis of Interaction and Participation Patterns in Online Community
Chai Ching Sing and Myint Swe Khine
Learning Sciences and Technologies Academic Group
Nanyang Technological University, 1, Nanyang Walk, Singapore 637616
cschai@nie.edu.sg
mskhine@nie.edu.sg
ABSTRACT
This paper presents findings from the pattern of participation and discourse analysis of the online
interaction among in-service teachers in the teacher training institute in Singapore. It was found that the
teachers formed a knowledge-building community and jointly discussed issues related to integrating
information technology into the classroom. There was evidence that teachers formed a socially cohesive
community and their participations were active. However it was found that in-depth and sustainable online
interaction were lacking. The authors suggest searching for ways to promote deep and sustainable online
interaction, especially in terms of getting participants to detect the gap in ideas and challenging
assumptions.
Keywords
Knowledge building community, Computer-supported collaborative learning, Online interaction
Introduction
In this information age, lifelong learning and collaboration are essential aspects of most innovative work (Stahl,
2000). It is imperative for educators to nurture in our next generation learners the habit of community
participation and collaboration. Computer Supported Collaborative Learning (CSCL) systems are the tools
designed to support the building of shared knowledge and knowledge negotiation (Stahl, 2003). However,
implementing CSCL systems into classroom teaching and learning is a complex process that involves substantial
teachers’ learning. This study is based on a straightforward assumption that if teachers are unable to demonstrate
substantial knowledge building interactions online among themselves, it is doubtful that they will be able to
implement CSCL effectively. To date, there seems to be few studies that focus in the analysis of teachers’ online
discourse (Zhao & Rop, 2001).
Knowledge-building Community
A Knowledge-building Community (KBC) is a group of learners committed to advancing the group’s knowledge
of some shared problems through collaboration (Hewitt, 2001). It resembles knowledge creation teams such as
research and development teams in scientific community or the commercial world. Supported by an
asynchronous communication platform known as Knowledge Forum™ (KF™), the KBC is a social-
constructivist oriented pedagogical model developed by Scardamalia and Bereiter (1996). It builds on social-
cultural theories of learning that view learning as a process of participating and interacting in a community of
practice (Vygotsky, 1978; Greeno, 1998; Lave & Wenger, 1999). Given this general orientation, the KBC
emphasizes situated learning in a collaborative social environment where the learners struggle to solve authentic
problems. This emphasis is common among reformed pedagogies that are labeled as constructivist (Kirschner,
Martens, & Strijbos, 2004). Within this broad framework, interaction among members is the key mediator for the
co-construction of shared perspectives and the appropriation of cognitive strategies employed by expert within
the community.
Although the KBC model draws on the constructivist-oriented theories, researchers directly involved in
developing KBC argued that the KBC has moved social-cultural framework beyond the acquisition of
knowledge and appropriation of practices to that of creation of knowledge. For example, Scardamalia, Bereiter,
and Lamon (1994) have criticized the current Vygotskian’s view as overly focused on the internal cognitive
structures of the learners while neglecting the social structures that facilitate knowledge advancement. The key
element that distinguishes the KBC from the social-cultural framework is its emphasis on critical and creative
work on ideas. This focus shifts the attention of a learning situation from internalization of existing practices and
knowledge to the co-construction of new knowledge. Learning about the practice and knowledge becomes a by-
product of being a knowledge worker. Despite the shift, the vital role of discourse in a KBC is not undermined