Amadeus Qatar W.L .L - 1 - Amadeus Reservation & Ticketing ________________________________________________________________________________________ SIGN IN / SIGN OUT To sign in to Amadeus, you use a unique code or sign. Your sign is created for you by your local security administrator who can grant attributes to your sign that control the functions you are allowed to use and the level of security you are permitted to have. The security administrator may also set your sign so that you have to enter a password when you sign in. in this case, after entering your password, you sign in with your sign and a duty code. The duty code is part of the security structure in Amadeus. Two type of sign modes use in Amadeus are: 1. Sign in to production mode JI 2. Sign in to training mode JJ Sign-in in to first available area, enter JI2345XY/GS Explanation: JI Sign in transaction code 2345XY Agent sign /GS Slash followed by the duty code Duty codes in Amadeus are: AS Agent sell (travel agents only) PR Programmer CE Customer engineer RC Space control GS General sales agent SU Supervisor PD Pre/post departure agent TR TTY reject agent For each terminal there are six work areas. When agents share a terminal, each agent can work independently in a different area. When only one agent uses a terminal, that Agent can use all six work areas. The areas are identified as A, B, C, D, E, and F. Options to Sign-In in Production - JI Sign-in entry to the first available area: JI 0000AA / GS Sign-in to work area A : JI A 0000AA / GS Sign-in to multiple areas: JI A/B/D/F0000AA / GS Sign-in to all work area: JI * 0000AA / GS Sign-in with password JI 0000AA/GS – amadeus1 Display the status of work areas: JD Re-display the Sign-in message: JB Options to Sign-in Practice Training Sign-in to Practice Training: JJ0000AA / GS If you have a PNR displayed in a particular area, the system displays the message PNR Present – please finish or ignore. You must ignore or end transacts the PNR before you can sign out. The Amadeus system scans all signed-in terminals at 120-minute intervals. If you have not performed a transaction on your terminal within the last 120 minutes, the terminal is automatically signed out.