458095CJB XX X 10.1177/0093854812458095CRIM INAL JUSTICE AND BEHAVIORWorden et al. / INTERVENTION WITH PROBLEM OFFICERS 2012 INTERVENTION WITH PROBLEM OFFICERS An Outcome Evaluation of an EIS Intervention ROBERT E. WORDEN The University at Albany, SUNY; and John F. Finn Institute for Public Safety, Inc. MOONSUN KIM The College at Brockport, SUNY CHRISTOPHER J. HARRIS University of Massachusetts Lowell MARY ANNE PRATTE New York State Police SHELAGH E. DORN The University at Albany, SUNY SHELLEY S. HYLAND The University at Albany, SUNY Police executives have increasingly assumed—or they have been compelled to accept—responsibility for managing the risk of misconduct by their officers through the implementation of early intervention (EI) systems, even though social science has provided very little evidence on their effectiveness, or on their unintended effects. We examine the effects of one police agency’s EI system intervention, the Officer–Civilian Interaction (OCI) School, on indicators of risk-related outcomes— personnel complaints, citizen complaints, use of force, and secondary arrests—and on productivity—arrests, and proactive arrests—for 118 graduates and 118 matched controls. We found that the changes in risk-related outcomes were very similar for both treatment and control groups, and that OCI trainees made fewer proactive arrests and fewer arrests overall than the controls after the training. The implications for managing the risk of misconduct are discussed. Keywords: police misconduct; early intervention; outcome evaluation; citizen complaints; use of force; arrests P olice executives have increasingly assumed—or they have been compelled to accept— responsibility for managing the risk of misconduct by their officers through the imple- mentation of early warning systems, also known as early intervention (EI) systems. By monitoring indicators of potential misconduct, this thinking goes, police administrators may be able to identify officers who display symptoms of problematic conduct and inter- vene soon after such symptoms appear with counseling or retraining. EI systems are widely regarded as very promising mechanisms to enhance police accountability and service, and so they have proliferated across the United States. A national evaluation conducted by the AUTHORS’ NOTE: We gratefully acknowledge the comments of Alissa Pollitz Worden on an earlier draft of this article and absolve her of any responsibility for errors or omissions that remain. Correspondence concern- ing this article should be addressed to Robert E. Worden, University at Albany, School of Criminal Justice, 135 Western Ave, Albany, NY, 12222; e-mail: rworden@albany.edu. CRIMINAL JUSTICE AND BEHAVIOR, Vol. 40, No. 4, April 2013, 409-437. DOI: 10.1177/0093854812458095 © 2012 International Association for Correctional and Forensic Psychology 409