Introduction
This paper investigates labour market dynamics
and corporate performance with a particular em-
phasis on the financial performance and innovative
activities of firms. The paper contributes to a
growing literature that seeks to test the relation-
ship between, on the one hand human resource
management (Hoque, 1999; Patterson et al.,
1997), ‘high-commitment management’ (HCM)
British Journal of Management, Vol. 12, 287–306 (2001)
© 2001 British Academy of Management
Labour Market Flexibility,
Human Resource Management
and Corporate Performance
1
Jonathan Michie and Maura Sheehan-Quinn*
School of Management and Organizational Psychology, Birkbeck College, Malet Street, London WC1E 7HX, UK
and *University of Dallas, 1845 East Northgate Drive, Irving, TX 75062
corresponding author email: j.michie@bbk.ac.uk
Labour market flexibility is often portrayed as a key to the competitive success of the
UK and US economies. We surveyed several hundred firms in the UK, and using the
resulting data (on over 200 manufacturing firms) this paper investigates the relation-
ships between firms’ use of flexible work practices, human resource systems and indus-
trial relations on the one hand, and corporate performance on the other hand. The
results suggest that ‘low-road’ practices – short-term contracts, a lack of employer
commitment to job security, low levels of training and low levels of human resource
sophistication – are negatively correlated with corporate performance. In contrast, it
is found that ‘high-road’ work practices – ‘high commitment’ organizations or ‘trans-
formed’ workplaces – are positively correlated with good corporate performance. It is
also found that human resource management practices are more likely to contribute to
competitive success where they are introduced as a comprehensive package, or ‘bun-
dle’ of practices. Significant interaction effects between human resource systems, trade
unions and flexible work practices add further support to the bundling hypothesis.
1
This work was funded by The Leverhulme Trust
(grant number F/112/AL), the Royal Economic Society
and the University of London Central Research
Fund, to whom we are grateful. We are indebted to
Dr Sharon Milner who worked on the project full-time
for a year, and who undertook much of the work
arranging and supervising the survey of firms. We are
also grateful to Dr Milner’s successor, Elaine McDonald,
for research assistance. We have benefited from dis-
cussing these issues with a number of colleagues, par-
ticularly Professor David Guest, Dr Neil Conway and
Dr Linda Trenberth, with whom we are working on a
related project, funded by the ESRC’s Future of Work
Programme; participants at the series of ‘HRM and
performance’ workshops held in Birkbeck College’s
School of Management and Organizational Psych-
ology, in particular Mark Huselid; and also Professor
Paul Teague. A number of colleagues generously
supplied copies of their own questionnaires and details
of their results, in particular Professor Steve Nickell,
Dr Sandra Black and Professor Lisa Lynch, Professor
Ichniowski, Dr Peter Berg and Dr Aileen Appelbaum,
and Professor Paul Osterman. Patrick Burns, Director
of Policy for the Industrial Society provided invalu-
able advice on the use of HRM practices in UK firms.
We are also grateful for comments from participants at
a June 2000 Institute of Work Psychology seminar,
University of Sheffield, in particular Dr Carolyn
Axtell and Professor Toby Wall; from participants at
the September 2000 British Academy of Management
Annual Conference, Edinburgh and the April 2001
European Academy of Management Annual Confer-
ence, Barcelona; and from three anonymous referees
of this Journal.