Article
International Sociology
26(3) 346–363
© The Author(s) 2011
Reprints and permission: sagepub.
co.uk/journalsPermissions.nav
DOI: 10.1177/0268580910392261
iss.sagepub.com
Corresponding author:
Cheris Shun-ching Chan, Rm 1217, KK Leung Building, Department of Sociology, University of Hong Kong,
Pokfulam Road, Hong Kong.
Email: cherisch@hku.hk
Divorcing localization from
the divergence paradigm:
Localization of Chinese life
insurance practice and its
implications
Cheris Shun-ching Chan
University of Hong Kong
Abstract
This article challenges conventional assumptions associating localization with cultural divergence.
Based on ethnographic research of the life insurance business in China, it explores how
localization may intertwine with homogenization, and why it may not subvert cultural hegemony.
The data illustrate how transnational life insurers disseminated new practices and new ideas to
the Chinese population; how they localized their practices according to local conditions; and how
the newly emerged domestic insurers imitated and deviated from the organizational practices of
the transnational firms. Borrowing insights from institutional theories, the article analyses why an
initial divergence of product lines and marketing strategies between transnational and domestic
life insurers soon disappeared, and why homogenizing dynamics took place.The article argues that
localization is by no means a guarantee, nor an indicator, of divergence, and the so-called ‘two-way
street’ of cultural flows between the global and the local are far from balanced.
Keywords
China, convergence, divergence, globalization, institutional isomorphism, localization, world culture
Introduction
Over the past two decades, descriptions of the cultural implications of globalization have
shifted from ‘imperialism’, ‘hegemony’, ‘synchronization’ and ‘homogenization’, to
‘hybridization’, ‘planetarization’, ‘creolization’ and ‘heterogenization’. Despite variations
in exact meanings, the former cluster of terms can be categorized under the rubric of a