Full length article
Fuzzy Facebook privacy boundaries: Exploring mediated lurking,
vague-booking, and Facebook privacy management
Jeffrey T. Child
*
, Shawn C. Starcher
Kent State University, PO Box 5190, Kent, OH 44242, USA
article info
Article history:
Received 1 May 2015
Received in revised form
18 August 2015
Accepted 24 August 2015
Available online xxx
Keywords:
Disclosure
Privacy
Communication privacy management (CPM)
theory
Facebook privacy management
Concern about mediated lurking
Strategic ambiguity
abstract
Managing privacy in the interconnected digital interaction environment of Facebook can be a complex
yet vital endeavor. This study utilizes the theoretical framework of Communication Privacy Management
(CPM) theory to explore relationships between concern about mediated lurking, strategic ambiguity (or
vague-booking) on Facebook, and Facebook privacy management. The study explores three hypotheses.
Overall, 383 participants completed an online survey instrument. Greater concern about mediated
lurking was related to more Facebook privacy management. More frequent use of strategic ambiguity on
Facebook was related to less Facebook privacy management. Individuals who were more highly con-
cerned about mediated lurking were also more likely to employ more frequent use of strategic ambiguity
on Facebook. Men engaged in significantly greater use of strategic ambiguity on Facebook and enacted
significantly less Facebook privacy management than did women. Implications and future research
related to Facebook privacy management from a CPM perspective are explored.
© 2015 Elsevier Ltd. All rights reserved.
Human interaction today increasingly includes the use of Face-
book and other types of social media to maintain relationships
(Webb, Ledbetter, & Norwood, 2015). In particular, Facebook con-
tinues to be the most popular social media site (Edison Research,
2012; Facebook, 2015; Nielson, 2011). Facebook notes that by the
end of 2014 there were over 1.39 billion active users of the site on a
monthly basis, averaging 890 million active users every day
(Facebook, 2015). Given the growth in use of Facebook, it is not
uncommon for people to engage in mediated interactions on the
site with friends, family, acquaintances, romantic interests, teach-
ers, colleagues, businesses, and other types of relationships (Ball,
Wazner, & Servoss, 2013; Child & Westermann, 2013; Fife,
LaCava, & Nelson, 2013; Frampton & Child, 2013; Pempek,
Yermolayeva, & Calvert, 2009).
Engaging in effective privacy management in this type of
interconnected digital interaction environment can be a complex
yet vital endeavor to preventing privacy breakdowns (Child, 2015;
Child, Haridakis, & Petronio, 2012; Child & Petronio, 2011). Effective
privacy management can be difficult when interacting on Facebook
because people's networks are diverse and the privacy
management practices are often varied for different people based
on the relationships, roles, contexts, and the functions of in-
teractions (Child, Duck, Andrews, Butauski, & Petronio, in press,
Petronio, 2002). Facebook is a context where both known and
unknown audiences can gain access to posted context, increasing
the possibility for privacy breakdowns (Child et al., 2012; Child &
Petronio, 2011). Further, many people inappropriately assume
others understand their privacy expectations versus explicitly
coordinating privacy rules with others, which can lead to more
breakdowns in effective privacy management (Steuber & McLaren,
2015). This study explores how users maintain an adequate and
appropriate level of Facebook privacy management to hopefully
prevent breakdowns in effective privacy management from
occurring. More specifically, we utilize the theoretical framework of
Communication Privacy Management (CPM) theory to explore re-
lationships between concern about mediated lurking, strategic
ambiguity or vague-booking on Facebook, and Facebook privacy
management.
1. Communication privacy management theory and Facebook
privacy
Private information is defined in CPM theory as any information
that makes people feel some level of vulnerability, thereby result-
ing in the desire to control the further dissemination of that
* Corresponding author. Kent State University, School of Communication Studies,
PO Box 5190, Kent, OH 44242, USA.
E-mail addresses: jchild@kent.edu (J.T. Child), sstarch3@kent.edu (S.C. Starcher).
Contents lists available at ScienceDirect
Computers in Human Behavior
journal homepage: www.elsevier.com/locate/comphumbeh
http://dx.doi.org/10.1016/j.chb.2015.08.035
0747-5632/© 2015 Elsevier Ltd. All rights reserved.
Computers in Human Behavior 54 (2016) 1e8