www.iaset.us editor@iaset.us GENDER: RELATIONSHIP BETWEEN JOB SATISFACTION AND OFFICE COMPETENCIES AMONG ADMINISTRATIVE SUPPORT PERSONNEL IN KATSINA STATE, NIGERIA BATAGARAWA, AMINU IBRAHIM, ZAIDATOL AKMALIAH BT LOPE PIHIE, ROSNAINI MAHMUD & SUHAIDA ABDUL KADIR Faculty of Educational Studies, Univesitiputra, Malaysia ABSTRACT The purpose of this paper is to examine the relationship between the gender job satisfaction and office competencies among males and females Administrative Support Personnel (ASP) in Katsina State tertiary institutions, Nigeria. A survey research design was employed in this study. A total of 530 questionnaires was distributed and 356 (67%) responses were found useful. A t-test statistical analysis of the mean scores of office competencies of the two groups revealed that the difference between the mean scores of the males and females is not significant. Similarly, the t-test results showed that there is no significant difference between males and females in their job satisfaction. The regression analysis showed that office competencies predict job satisfaction. Therefore, based on theresult of the analysis, it could be concluded that office competencies lead to job satisfaction. Similarly, the result indicated that there was no significant difference between males and females office competencies and job satisfaction as well. KEYWORDS: Administrative Support Personnel, Gender, Job Satisfaction, Office Competencies INTRODUCTION This paperpresentsa study on the relationship betweenthe gender job satisfaction and office competencies among males and females administrative support personnel working in Katsina State tertiary institutions, Nigeria. Theories of motivation utilizedby management of organizations to attain employees’ job satisfaction are discussed. Literature related to gender issues and administrative support personnel are highlighted. Certainly any professional could be identified by means of thefunctionsor type of task he performs in his work place. As such, office professionals like administrative support personnel (ASP) could be identified through the functions they perform in any organization they are working. Their main function in any type of organization is to provide support to the administrative executives to whom they are attached.In Nigeria,typing at a speed of 50 words per minute, producing, receiving and sortingoffice correspondences, receiving and making telephone calls, coordination meetings, minutes taking at meetings, filing system maintenance, mastery of word processing application and much more are some of the competencies required.In addition, administrative support personneltake dictation in shorthand at a speed of 120 words per minute and transcribing same, making travel arrangements for the executive, conducting research, database maintenance, scheduling executive’soffice work, making calendar for office activities, ensuring office supplies, operating and maintaining office equipment,as well as other duties and responsibilities as they may be assigned by the officer they serve,are their main administrative supportfunctions(Porter, 2014; Tamim, 2007; Ndinechi, 2012). International Journal of Humanities and Social Sciences (IJHSS) ISSN(P): 2319- 393X; ISSN(E): 2319-3948 Vol. 4, Issue 6, Oct -Nov 2015, 53-64 © IASET