Full Terms & Conditions of access and use can be found at http://www.tandfonline.com/action/journalInformation?journalCode=rijh20 Download by: [Indian Institute of Management Ahmedabad] Date: 09 October 2015, At: 00:43 The International Journal of Human Resource Management ISSN: 0958-5192 (Print) 1466-4399 (Online) Journal homepage: http://www.tandfonline.com/loi/rijh20 Cornered by conning: agents' experiences of closure of a call centre in India Premilla D'Cruz & Ernesto Noronha To cite this article: Premilla D'Cruz & Ernesto Noronha (2012) Cornered by conning: agents' experiences of closure of a call centre in India, The International Journal of Human Resource Management, 23:5, 1019-1039, DOI: 10.1080/09585192.2012.651336 To link to this article: http://dx.doi.org/10.1080/09585192.2012.651336 Published online: 07 Feb 2012. Submit your article to this journal Article views: 327 View related articles Citing articles: 1 View citing articles