Page 1 IDENTIFYING RELEVANT NATIONAL E-GOVERNMENT IMPLEMENTATIONS FOR AN EMERGING COUNTRY : A SELECTIVE SURVEY ∗ Gonzalo Valdes 1 , Marcelo Iribarren 1 , Gastón Concha 1 , Mauricio Solar 1 , Marcello Visconti 1 , Hernán Astudillo 1 , María T. Villarroel 2 , Patricio Gutiérrez 2 , Álvaro Vásquez 2 Abstract – E-government initiatives are being carried out by countries all around the world, to provide better services to citizens and business. Chile is not an exception in this trend and its e-government implementation strategy is considering international best practices. This paper presents the main findings of a survey conducted over a sample of ten countries; the purpose was to study their approaches concerning national interoperability frameworks, enterprise architectures frameworks and reference models. The survey identified two main goals behind their initiatives: (1) enable interoperability for public agencies and (2) improve management of the government IT investment portfolio; and revealed two main underlying strategies to achieve such goals, namely: (1) Business-first, which prioritizes enterprise architectures at an early stage, and (2) Technology- first, which prioritizes interoperability frameworks first. 1. Introduction A survey over a sample of ten countries was conducted, to identify international best practices related to interoperability frameworks, enterprise architectures frameworks and reference models. For sampling purposes, five groups of countries were defined: foundational experiences, leading Europeans, leading non-Europeans, countries comparable to Chile (in economy and population), and South-American neighbors. To study countries that have succeeded in their e-government initiatives’ implementation, the best ranked according to international indexes (such as the UN’s e-government readiness index [4]) were selected. The final sample was composed by UK, USA, Sweden, Denmark, Canada, Australia, South Korea, Ireland, New Zealand and Brazil. This paper presents the survey findings and a comparative analysis of the countries’ experiences. Section 2 describes the countries selection methodology; section 3 presents the survey main findings by country; section 4 discusses two identified e-government implementation strategies; and section 5 presents the final conclusions of this work. ∗ This work was supported by the Government of Chile and the Inter-American Development Bank under the project “Multiphase Program to Strengthen the Digital Strategy” CH-L1001 (available in http://www.iadb.org) 1 Universidad Técnica Federico Santa María (UTFSM), Av. España 1680, Valparaíso, Chile, {gvaldes, miribarren, gconcha, msolar, visconti, hernan}@inf.utfsm.cl, 2 Executive Secretariat of Digital Strategy, Ministry of Economy, Government of Chile, Agustinas 1291, Santiago, Chile, {mtvillarroel, pgutierrez, avasquez}@economia.cl