_____________________________________________________________________________________________________ *Corresponding author: E-mail: sbigirimanaus@yahoo.com; British Journal of Economics, Management & Trade 10(1): 1-10, 2015, Article no.BJEMT.15460 ISSN: 2278-098X SCIENCEDOMAIN international www.sciencedomain.org An Assessment of the Effectiveness of Electronic Records Management at Africa University, Mutare, Zimbabwe Stanislas Bigirimana 1* , Nelson Jagero 2 and Pedia Chizema 3 1 Faculty of Management and Administration, Africa University, PO BOX 1320 Mutare, Zimbabwe. 2 Faculty of Human Resource Development and Education, Chuka University, PO BOX 109 Chuka, Kenya. 3 Department of Information and Communication Technology (ICT), Africa University, PO BOX 1320 Mutare, Zimbabwe. Authors’ contributions This work was carried out in collaboration between all authors. Author PC did the research designed, data collection and wrote a much longer manuscript on electronic data maintenance. Author SB wrote the original manuscript while author NJ reviewed. All authors agreed that the study should be broadened to electronic data management rather than “maintenance” and additional literature review was done by author SB while author NJ provided insights on methodological changes needed to suit the new topic and reviewed various versions of the manuscript. Article Information DOI: 10.9734/BJEMT/2015/15460 Editor(s): (1) Polona Tominc, Department of Quantitative Economic Analysis, University of Maribor, Slovenia. Reviewers: (1) Anonymous, Universiti Sains Malaysia, Malaysia. (2) Regaieg Essafi Raida, Higher Institute of Management, Tunisia. (3) Anonymous, Tianjin Chengjian University, China. Complete Peer review History: http://sciencedomain.org/review-history/10644 Received 26 th November 2014 Accepted 7 th August 2015 Published 23 rd August 2015 ABSTRACT The purpose of this study was to assess the effectiveness of the management of electronic records at Africa University. Effective management of electronic records implies effective creation, distribution, use, storage, securing, backup, and disaster recovery systems and procedures. At Africa University three departments, namely, the library, the accounts office and The Information and Communication Technologies (ICTs) Department are directly concerned with the maintenance of electronic records. Questionnaires were distributed to 14 employees from these three departments (from a population of 33 employees) while in depth interviews were conducted with Original Research Article