Rest in peace? Brand-induced mortality salience and consumer behavior
☆
Marieke L. Fransen
a,
⁎
, Bob M. Fennis
a,1
, Ad Th. H. Pruyn
a,2
, Enny Das
b,3
a
University of Twente, Department of Marketing Communication and Consumer Psychology, P.O. Box 217, 7500 AE Enschede, The Netherlands
b
Free University, Amsterdam, Department of Communication, De Boelelaan 1081, 1081 HV Amsterdam, the Netherlands
Received 1 March 2007; received in revised form 1 July 2007; accepted 1 September 2007
Abstract
The present research examines the hypothesis that brands can automatically activate mortality-related thoughts and, in turn, affect consumer
behavior. Terror Management Theory (TMT; [Greenberg Jeff, Pyszczynski Tom, Solomon Sheldon. The Causes and Consequences of a Need for
Self-esteem: ATerror Management Theory. In: Baumeister Roy F, editor. Public Self and Private Self. New York/Berlin: Springer-Verlag, 1986.
pp. 189–192.]) predicts that brand-induced mortality salience leads to increased spending and worldview defense. The present findings show that
explicit exposure to an insurance brand increases the accessibility of death-related thoughts, which, in turn, increases personal spending intentions
(Experiment 1). Experiment 2 demonstrates that (implicit) insurance brand exposure positively affects charity donations. Additionally, the results
of Experiment 3 reveal that subliminal brand exposure affects worldview defense in such a way that individuals who unconsciously observe an
insurance brand rate domestic products more favorably and foreign products less favorably than individuals in the control condition. Brand
associations can affect (unconscious) consumer behavior in various unanticipated ways.
© 2007 Elsevier Inc. All rights reserved.
Keywords: Brand Associations; Consumer behavior; Mortality salience; Spending; Worldview defense
Imagine buying a new car. You are looking for a fast one that
will augment your driving experience and impress your friends.
Two brands that automatically come to mind are “Porsche” and
“Dodge Viper”, because you associate them with all the
qualities you are looking for in a car. After some consideration
you decide to purchase the “Porsche”. You start looking in the
yellow pages to find an insurance company that offers a car
insurance that provides security and safety. Whilst scrutinizing
the relevant pages and seeing the brand names and logos of all
the different insurance companies, you find yourself thinking
about the terrible things that could happen to you and your
precious new car: theft, damage, vandalism and even a fatal
accident.
This scenario shows that brands may activate a plethora of
associations, which is congruent with the idea that consumers
associate brands with related constructs such as a particular
product attribute, usage situation, brand spokesperson, and the
brand's logo. Aaker (1991) defines brand associations as
“anything linked in memory to a brand”. These associations are
assumed to be organized in a network similar to associative
memory models (Anderson, 1993). For example, “Porsche” and
“Dodge Viper” may trigger associations such as the pleasure of
driving, speed and impression management, just as insurance
brands can evoke associations involving security and belong-
ingness. Such positive associations are often the result of
enduring marketing strategies that repeatedly stress these brand
characteristics, and they are often the focus of consumer
research (e.g., Kohli et al., 2005; Punj and Moon, 2002; Van
Osselaer and Janiszewski, 2001).
However, as follows from the example above, not all brand
associations originate from intentional tactics by marketers.
Available online at www.sciencedirect.com
Journal of Business Research 61 (2008) 1053 – 1061
☆
The authors thank Frans van der Sluis, Monique Snellink, Monique van
Rijn, and Hilde van Wijk for their assistance in data collection in Study 2.
⁎
Corresponding author. Tel./fax: +31 53 4892157/4259.
E-mail addresses: m.l.fransen@utwente.nl (M.L. Fransen),
b.m.fennis@utwente.nl (B.M. Fennis), a.t.h.pruyn@utwente.nl (A.T.H. Pruyn),
EHHJ.Das@fsw.vu.nl (E. Das).
1
Tel./fax: +31 53 4894051/4259.
2
Tel./fax: +31 53 4892769/4259.
3
Tel./fax: +31 20 5986858/6820.
0148-2963/$ - see front matter © 2007 Elsevier Inc. All rights reserved.
doi:10.1016/j.jbusres.2007.09.020