http://arp.sagepub.com Administration The American Review of Public DOI: 10.1177/0275074003260911 2004; 34; 3 The American Review of Public Administration Tanya Heikkila and Kimberley Roussin Isett Theories Modeling Operational Decision Making in Public Organizations: An Integration of Two Institutional http://arp.sagepub.com/cgi/content/abstract/34/1/3 The online version of this article can be found at: Published by: http://www.sagepublications.com On behalf of: American Society for Public Administration can be found at: The American Review of Public Administration Additional services and information for http://arp.sagepub.com/cgi/alerts Email Alerts: http://arp.sagepub.com/subscriptions Subscriptions: http://www.sagepub.com/journalsReprints.nav Reprints: http://www.sagepub.com/journalsPermissions.nav Permissions: © 2004 SAGE Publications. All rights reserved. Not for commercial use or unauthorized distribution. at COLUMBIA UNIV on March 17, 2007 http://arp.sagepub.com Downloaded from