Int. J. Services and Operations Management, Vol. 11, No. 3, 2012 335
Copyright © 2012 Inderscience Enterprises Ltd.
Literature snapshot on Six Sigma project selection
for future research
Muthuswamy Shanmugaraja* and
Muthuswamy Nataraj
Department of Mechanical Engineering,
Government College of Technology,
Thadagam Road, Coimbatore – 641013, Tamilnadu, India
E-mail: raja8011@yahoo.co.in
E-mail: m_natanuragct.yahoo.com
*Corresponding author
Nallasamy Gunasekaran
Angel College of Engineering and Technology,
Angel Nagar, Dharapuram Main Road,
Tirupur – 641665, Tamilnadu, India
E-mail: guna_kct_cbe_tn_in.yahoo.com
Abstract: Six Sigma is regarded as a well-structured methodology for
improving the quality of processes and products. It helps achieve the
company’s strategic goal through the effective use of project-driven approach.
As Six Sigma is a project-driven methodology, it is essential to prioritise
projects which provide maximum financial benefits to the organisation.
Generating and prioritising the critical Six Sigma projects, however, are real
challenges in practice. A detailed literature review on Six Sigma research
reveals that project selection is an area of extreme importance for assuring
success of Six Sigma implementation, but that has been less researched in the
past. This paper provides both academics and practitioners with a useful
framework for pursuing rigorous Six Sigma project selection research through
snapshot review of published literatures.
Keywords: Six Sigma; quality; project selection; organisation; total quality
management; TQM; define measure, analyse, improve and control; DMAIC;
defects per million opportunities; DPMO.
Reference to this paper should be made as follows: Shanmugaraja, M.,
Nataraj, M. and Gunasekaran, N. (2012) ‘Literature snapshot on Six Sigma
project selection for future research’, Int. J. Services and Operations
Management, Vol. 11, No. 3, pp.335–357.
Biographical notes: Muthuswamy Shanmugaraja obtained his BE in
Mechanical Engineering and ME in Industrial Engineering. He is doing
research in quality management. He has been a Consultant Engineer in
automotive industry. He has published five papers in international journals. His
research interests include Six Sigma quality control and implementation,
quality function deployment, and combined methodologies for quality
assurance in any industries.