Distance Education
Vol. 26, No. 1, May 2005, pp. 29–48
ISSN 0158-7919 (print); 1475-0198 (online)/05/010029–20
© 2005 Open and Distance Learning Association of Australia, Inc.
DOI: 10.1080/01587910500081269
Student Barriers to Online Learning: A
factor analytic study
Lin Y. Muilenburg
a
* and Zane L. Berge
b
a
University of South Alabama, USA;
b
University of Maryland, USA
Taylor and Francis Ltd CDIE108109.sgm 10.1080/01587910500081269 Distance Education 0158-7919 (print)/1475-0198 (online) Original Article 2005 Open and Distance Learning Association of Australia, Inc. 26 1 000000May 2005 LinMuilenburg University of South Alabama2460 Wildflower LaneHuntingtonMD 20639USALin@muilenburgs.com
This article reports on a large-scale (n = 1,056), exploratory factor analysis study that determined
the underlying constructs that comprise student barriers to online learning. The eight factors
found were (a) administrative issues, (b) social interaction, (c) academic skills, (d) technical skills,
(e) learner motivation, (f) time and support for studies, (g) cost and access to the Internet, and (h)
technical problems. Independent variables that significantly affected student ratings of these
barrier factors included: gender, age, ethnicity, type of learning institution, self-rating of online
learning skills, effectiveness of learning online, online learning enjoyment, prejudicial treatment in
traditional classes, and the number of online courses completed.
Introduction
As the popularity of the Internet grows, so does the potential for online learning. A
great deal of evidence exists showing that no significant differences should be
expected regarding the effectiveness of well-designed online learning compared with
well-designed in-person learning (Clark, 1983; Russell, 1999). Despite this, signifi-
cant differences still exist in the way students perceive their online experiences
during learning. To the extent that these students’ perceptions are negative regard-
ing their past, present, or future online learning experiences, the students’ percep-
tions may contribute to such outcomes as higher dropout rates (Carr, 2000), low
motivation of students to learn (Maltby & Whittle, 2000), and lower student satis-
faction with the learning experience (Kenny, 2003). Still, these outcomes are not
true for all students, in all situations, and at all times. What causes individual differ-
ences in outcomes for online learners?
Research on individual differences among students is conducted to increase our
ability to design instruction, to improve how we instruct, and to advise students. In
* Corresponding author. 2460 Wildflower Lane, Huntingtown, MD 20639, USA. Email:
Lin@muilenburgs.com