VOLUME NO. 1 (2011), ISSUE NO. 1 (JUNE) ISSN 2231-5756 I I N N T T E E R R N N A A T T I I O O N N A A L L J J O O U U R R N N A A L L O O F F R R E E S S E E A A R R C C H H I I N N C C O O M M M M E E R R C C E E , , I I T T A A N N D D M M A A N N A A G G E E M M E E N N T T A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Circulated all over the world & Google has verified that scholars of more than sixty-six countries/territories are visiting our journal on regular basis. Ground Floor, Building No. 1041-C-1, Devi Bhawan Bazar, JAGADHRI – 135 003, Yamunanagar, Haryana, INDIA www.ijrcm.org.in                1. KNOWLEDGE INERTIA AND ITS RELATIONSHIPS WITH ORGANIZATIONAL LEARNING AND ORGANIZATIONAL INNOVATION HAMIDEH SHEKARI & DR. S. ALI AKBAR AHMADI 1 2. A STUDY OF HUMAN RESOURCE PERFORMANCE APPRAISAL SYSTEM WITH SPECIAL REFERENCE TO THE OUTSOURCES SKILED AND UNSKILLED WORKERS OF INTERNATIONAL TOBACCO COMPANY LIMITED, GHAZIABAD DR. RAGHVENDRA DWIVEDI & KUSH KUMAR 6 3. BUDGET DISCIPLINE UNDER MILITARY AND CIVILIAN REGIMES: ANY DIFFERENCE IN NIGERIA? EGBIDE BEN-CALEB & AGBUDE GODWYNS ADE’ 13 4. WORKPLACE WELLNESS LEADS TO EMPLOYEE POTENTIAL & HEALTHY ENVIORNMENT – A STUDY IN THE MIDDLE EAST DR. HARINI J. METHUKU, SIMI SIMON & LINA FERNANDES 18 5. THE IMPACT OF PRODUCT PRICE CHANGES ON THE PROFITABILITY OF SMES IN NIGERIA OBIGBEMI IMOLEAYO FOYEKE 23 6. ANALYSIS OF VALUES AND UNDERSTANDING THE NATURE OF HUMAN PERSONALITY (GUNAS) IN THE INDIAN PSYCHO- PHILOSOPHICAL PERSPECTIVES DR. M. ANBALAGAN & DR. A. DHANALAKSHMI 26 7. MALNUTRITION AMONG INFANTS: KEY TRENDS AND STATUS ASHALATHA SUVARNA & DR P. S. YADAPADITHAYA 33 8. SATISFACTION AND EFFECTIVENESS OF TRAINING AMONG THE EMPLOYEES OF TWAD BOARD – A CASE STUDY F. MOHAMED SABURA & DR. T. VIJAYAKUMAR 38 9. RETAIL INVESTOR’S PERCEPTION TOWARDS CORPORATE GOVERNANCE – A STUDY OF SELECTED CITIES GADE SURENDAR & DR. S. KAMALESHWAR RAO 44 10. PROFESSIONAL MANAGEMENT OF SCHOOLS: AN ANALYSIS OF PLANNING FUNCTION. DR. N.P.PRABHAKAR & DR. K. V. RAO 50 11. SERVICE QUALITY IN HOSPITALITY INDUSTRY – EXPECTATIONS FROM THE PERSPECTIVES OF MANAGERS AND GUESTS DR. R. RENGANATHAN 57 12. GOVERNANCE OF MUTUAL FUNDS: THE ANALYSIS OF MANAGEMENT PRACTICES IN INDIA E. UMA REDDY & C M REDDY 61 13. A STUDY OF ROLE STRESS AMONG TWO INDIAN GOVERNMENT ORGANIZATIONS BUSHARA BANO & DR. PARVAIZ TALIB 64 14. EXECUTIVE ROLE CONFLICT AND ITS CONSEQUENCES SELVARANI SHANKER 68 15. WORK ETHICS AND PROFESSIONAL VALUES – A TOOL FOR ORGANIZATIONAL EFFECTIVENESS DR. S. B. AKASH 71 16. MOBILE TEXT MESSAGING BEHAVIOR AMONG YOUTH IN INDIA: AN EMPIRICAL STUDY BASED ON THEORY OF REASONED ACTION G. N. SATISH KUMAR, H. VANI & S. VANDANA 75 17. EDUCATIONAL LOANS: A STUDY OF STUDENTS, EDUCATIONAL INSTITUTIONS AND BANKERS PERSPECTIVE DR. BABLI DHIMAN & DR. ASHOK KHURANA 80 18. HR PRACTICES THAT ENHANCE HUMAN CAPITAL DEVELOPMENT AND ORGANIZATIONAL PERFORMANCE IN INDIAN SOFTWARE COMPANIES R. INDRADEVI 85 19. BRAND LOYALTY NEERAJ KUMAR SADDY 91 20. FDI IN THE INDIAN RETAIL SECTOR- PROBLEMS AND PROSPECTS BULBUL SINGH & SUVIDHA KAMRA 98 21. RATIO BASED CREDIT EVALUATION MODEL DR. AMITAVA BASU 106 22. ENHANCING STUDENT EMPLOYABILITY: HIGHER EDUCATION AND WORKFORCE DEVELOPMENT HEMANT CHAUHAN & PALKI SETIA 112 23. IMPACT OF PHYSICAL ENVIRONMENT IN CUSTOMER RETENTION AND RELATIONSHIP BUILDING: A CASE STUDY OF HOTEL INDUSTRY DR. DEEPAK JAIN 117 24. CONSUMERS’ PERCEPTION TOWARDS ORGANIZED AND UNORGANIZED RETAIL: A COMPARATIVE STUDY DONE IN PUNE CITY, INDIA. MUKTA SRIVASTAVA 125 25. BREAKTHROUGH MANAGEMENT STRATEGY: EMERGING NEW INNOVATION THINKING IN INDIAN MANUFACTURING INDUSTRIES RAVEESH AGARWAL 134 REQUEST FOR FEEDBACK 139