PM World Journal Transition to Automated Online Talent Acquisition System
Vol. IV, Issue XII – December 2015 by Dr. Debashish Sengupta, Prof Ray Titus
www.pmworldjournal.net Case Study & Subhashish Sengupta, PMP
© 2015 Debashish Sengupta, Ray Titus, Subhashish Sengupta www.pmworldlibrary.net Page 1 of 16
Transition to an Automated Online Talent Acquisition System in an IT
Project-Based Organization: A Case Study
Dr. Debashish Sengupta
Alliance School of Business & Program Director
Alliance Ascent College, Alliance University, Bangalore, India
Prof. Ray Titus
Professor of Marketing and Strategy
Alliance School of Business, Alliance University, Bangalore, India
Subhashish Sengupta
PMP Pro & Project Manager
Bangalore, India
Evolution of Talent Acquisition
The evolution of recruitment as a function has been fascinating. The traditional recruitment
involved recruiting over long timelines and use of print advertising (post, spray and pray).
Process superseded end-result and the idea was to ensure right headcount. Later recruitment
saw the shift to online and e-recruitment. The offline post-spray-pray of recruitment
advertisements was complimented with online post-spray-pray of attracting candidates. The
traditional recruitment and online recruitment existed side-by-side. The next version of
recruitment was a considerable advancement over the previous versions. While the older
forms of recruitment focused on the active job seekers and aimed at attracting them, the
newer version of recruitment focused also on the passive job seekers. The passive job seekers
are those who are not actively looking for a change of job but are precious talent who can be
converted. The newer version of recruitment also saw the recruitment going social or in other
words, social media recruitment. The use of social networking platforms like LinkedIn, Twitter
saw recruiters connecting to professionals over social networks and attracting talent. The focus
shifted from process to end-result. No more headcount is enough. Talent acquisition was the
need of the hour.
Today all these versions interestingly co-exist, although there is increasing shift towards talent
hiring. Employer branding has become all the more important. The next shift of recruitment is
even more transformational and aims for the very first time to convert recruitment from a cost
centre into a profit centre. What many times is dubbed as the fourth version of recruitment or
recruitment 4.0 believes in the power of the network. It involves crowdsourcing and
Gamification. The traditional job boards and job agencies lose significance. The recruitment
also looks beyond recruiting traditional employees to recruiting talent over the network who
connect, do the job and disconnect. The process follows an open call format i.e. being open to
virtually anyone in the world. The volunteering workers join, connect over the network and do
the joď. This is kŶoǁŶ as ĐƌoǁdsouƌĐiŶg. This depeŶds oŶ ďuildiŶg aŶd ŶuƌtuƌiŶg a