Performance Gaps and Managerial
Decisions: A Bayesian Decision Theory of
Managerial Action
Kenneth J. Meier,*
,†
Nathan Favero,* Ling Zhu
‡
*Texas A&M University;
†
Cardiff University;
‡
University of Houston
ABSTRACT
An extensive literature finds that managerial decisions matter for the performance of public
organizations, yet little attention has been devoted to why managers make the decisions
that they do. This article builds a theory of public management decision making based on
the simple assumption that managers are concerned with performance and the perfor-
mance gaps of their organization. Using a logic borrowed from bounded rationality and
Bayesian decision theory, we theorize a set of prior expectations. Whether the organiza-
tion meets these expectations or fails to do so is then used to specify a series of precise
hypotheses about when managers make a variety of decisions including when to seek
additional information, take risks, decentralize the organization, determine goals, or select a
managerial strategy as well as other managerial actions. The logic of the theory can easily
be extended to decisions about selecting goals or managerial strategy. We then extend the
basic theory by considering multiple goals, hierarchy, and alternative theoretical approaches.
The study of public
1
management is characterized by a strong belief and substantial
evidence that what managers do matters for the performance of public organizations
(Ingraham, Joyce, and Donahue 2003; O’Toole and Meier 2011; Pollitt and Bouckaert
2000; Simon 1947). Although a growing literature documents the impact of manage-
ment on performance (Boyne 2003; Rainey 2014), there is substantially less focus on
why managers make the decisions that they do. This absence of attention is surprising
because there is a massive prescriptive theory on how managers should decide (Blake
Address correspondence to the author at kenneth-j-meier@pols.tamu.edu.
We would like to thank Lotte Bøgh Andersen, Simon Calmar Andersen, Rhys Andrews, Jens Blom-Hansen,
Ohbet Cheon, Carla Flink, Nehemia Geva, Erik Godwin, David Lewis, George Krause, Martin Lodge, Steve
Martin, Angel Molina, Poul Aaes Nielsen, Laurence J. O’Toole, Nicolai Petrovsky, Hal G. Rainey, James
Rogers, Amanda Rutherford, Brian Shreck, Søren Serritzlew, Camilla Denager Staniok, Andrew Whitford,
Søren Winter, Sam Workman, and seminar participants at the Danish Institute for Social Research, the Cardiff
School of Business, the London School of Economics, and the LBJ School of Public Affairs for comments on
previous versions of this article.
1 The theory presented here is very general and could easily be applied to managers in nonproit and private
sector organizations. Speciic studies using this theory could actually probe whether public and private
managers make the same decisions given similar situations.
JPART
doi:10.1093/jopart/muu054
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