E-government research: Reviewing the literature,
limitations, and ways forward
Mete Yildiz
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Department of Political Science and Public Administration, Hacettepe University, Turkey
Available online 23 March 2007
Abstract
This article claims to be both a review and an agenda-setting piece. It is argued that e-government
research suffers from definitional vagueness of the e-government concept, oversimplification of the e-
government development processes within complex political and institutional environments, and
various methodological limitations. In order to address these issues, the article reviews the limitations
in the e-government literature, and it suggests ways forward. To do so, the study critically analyzes the
development and various definitions of the e-government concept. After discussing the limitations of
the concept, methodological and conceptual remedies such as (i) better examining and explaining the
processes of – and participation patterns in – e-government projects within complex political
environments, (ii) addressing the problem of under-specification in the e-government literature by the
production of more grounded, empirical studies that would create new theoretical arguments and
provide new concepts and categories so as to enhance our understanding of e-government policy
processes and actors, and (iii) tying the subject of e-government strongly to mainstream public
administration research are suggested in the final part of the analysis.
© 2007 Elsevier Inc. All rights reserved.
Keywords: E-government; Literature review; Public administration and management
Government Information Quarterly 24 (2007) 646 – 665
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Fax: +90 11 90 537 6605410.
E-mail address: myildiz@hacettepe.edu.tr .
0740-624X/$ - see front matter © 2007 Elsevier Inc. All rights reserved.
doi:10.1016/j.giq.2007.01.002