Abstract – Open Innovation is fast emerging as an
important innovation method. This paper explores the use of
and preference towards Open Innovation within South
African small and medium sized enterprises which also
utilize social networking tools. It provides a view of which
Open Innovation approaches are preferred together with
which innovation partners are preferred based on eighty five
survey responses. The survey was conducted under
companies that have business networks on LinkedIn and
shows that South African SMEs have an interest in open
innovation and are currently using these methods, albeit
mostly in an informal way. Collaboration is the approach
mostly preferred by these SMEs, with customers and
suppliers as the preferred innovation partners.
Keywords – Open Innovation, SME
I. INTRODUCTION
Over the last decade Open Innovation has grown in
popularity and success to increase innovation
effectiveness and speed, especially within larger
organizations. A need however exists within the Small
and Medium size Enterprise (SME) sector to also improve
how organizations innovate and to reduce cost and
turnaround times for innovation to be more competitive.
Utilizing best practice Open Innovation models, similar
benefits should be possible than what is being
experienced by larger organizations. Especially in the
South African context, this can be vital to provide a
competitive advantage and provide access to global input
into the innovation process through collaboration and
social innovation.
Drucker [1] describes innovation as an enabler of
organizational competitive advantage, making it essential
not just to excel, but even to survive in the market place.
“Empirical studies demonstrate that innovative firms tend
to have higher rates of profits, greater market value, better
credit ratings and stronger chances of surviving in the
market” [2]. Enkel and Gassmann [3] argue that
“enriching the company’s own knowledge base by
integrating suppliers, customers, and external knowledge
sources can increase a company’s innovativeness”.
Within the domain of innovation, there can be
distinguished between closed and open innovation. Closed
innovation is internally focused to the organisation
whereas open innovation includes externally focused
elements within its innovation model. Lindegaard [4]
describes open innovation as “a two-way process in which
companies have an inbound process in which they bring
in ideas, technologies, or other resources needed to
develop their own business and an outbound process in
which they out-license or sell their own ideas,
technologies, and other resources. This should take place
during all stages of the innovation process”.
Open innovation can be described in the context of
various theories. It requires a connected network of
participants (network theory) within which knowledge is
created and shared (knowledge network theory) to create
new value (innovation) [5; 6].
There has been little research conducted on open
innovation processes in small and medium sized
enterprises with the majority of research being focused on
large enterprises instead [7; 8]. “SMEs are the largest
number of companies in an economy, but they are under-
researched in the open innovation literature” [9]. Rahman
and Ramos [10] observe that “to provide innovative
services or products to the outer periphery of the customer
chain, SMEs play an important role” and that “focusing
innovation for SMEs would lead to a newer dimension of
innovation research for better business and economic
growth”.
Open innovation can be an important mechanism for
SMEs to gain access to knowledge and technology
otherwise not available within their own organizational
boundaries, resulting in improved innovation
performance.
II. METHODOLOGY
An exploratory study was performed to evaluate the
use of and appetite for open innovation within South
African SMEs. This was done to build a view on the
adoption and maturity of open innovation within SMEs in
South Africa as emerging market. To reduce the cost and
time of the study, it was decided to develop a survey
making use of the online survey tool SurveyMonkey. This
made the distribution and analysis of the survey easier. It
was also decided to utilize the online professional
networking platform LinkedIn to identify and invite
participants for the survey. LinkedIn can be considered as
a self-organizing social network [11].
The survey was sent out to 531 people within the
following South African groups on LinkedIn with the
number of invites in brackets:
• Pretoria Business Club (100)
• South African Small Medium Enterprises
Federation (169)
An Exploratory Study on Preferred Open Innovation Types and Partners in South
African SMEs
W. Krause
1
, C. Schutte
1
, N. Du Preez
1
1
Department of Industrial Engineering, University of Stellenbosch, Stellenbosch, South Africa
(wkrause@iqgroup.net)
978-1-4673-2945-3/12/$31.00 ©2012 IEEE 1795