Human Resource Management, January/February 2010, Vol. 49, No. 1, Pp. 1–2
© 2010 Wiley Periodicals, Inc.
Published online in Wiley InterScience (www.interscience.wiley.com).
DOI: 10.1002/hrm.20330
T
he focus of my note for this issue
is on new media and the role that
HR may play in this world. I was
inspired by one of this issue’s ar-
ticles on employee blogging, which
addresses one new form of communication
that can be used in organizations, not just by
managers but by any worker. I use the term
new media to refer to communications via the
Internet or other types of electronic services.
This may include social networks, blogging,
the latest Twitter mania, e-mail, text messag-
ing, or other ways to post information and
communicate.
One could argue that all of our articles in
this issue deal with the topic of communica-
tions in some way. One study, for example,
addresses managers and how they think they
can influence stock price. From the other
papers, we can also derive that the effective-
ness of any link in an organization is a func-
tion of communications in some way. This
includes managing communciations with
different types of employees (for example,
contingent works and MBA interns as studied
in this issue’s articles) as well as cross-cultural
challenges and work-family conflicts. In all
of these situations, we deal with the ongoing
work of listening, hearing, and communicat-
ing with employees via formal or informal
HR practices, leader interactions, or peer
transactions. And, as the world of new media
continues to emerge, we take the topic of
communications to a new level. Commu-
nication now involves faster connections
and different platforms for writing, speaking,
and presenting information in multimedia
formats.
Thus, the article on the ethicality of blogs
addresses a topic that allows us to consider
both the opportunities and the dilemmas as-
sociated with new media for HR. New media
presents an opportunity for employees to
express themselves and have voice in a new
way, meaning that new media may benefit
employee morale. These forms of commu-
nication bring with them the risk, however,
that we may hear or see things we would
rather not have discussed, particularly in
public. The question then becomes: “Do we
risk using the new media processes and hope
the positive outweighs the negative?”
This may be a new place for courage to
play out in organizations. Leaders, managers,
and HR need to be courageous and take a
leap of faith that they will benefit from new
media if they plunge into the process. Let
me provide you with an example from an
effort we launched with the journal’s edito-
rial board and reviewers.
We recently sent out a Web-based survey
to our contacts at the journal and members
of the social network (www.hrmthejournal
.com). We asked questions about journals in
general; however, we knew that the audience
would write back about our specific journal—
simply because I opened up the conversation.
We also understood that we would get some
positive and negative feedback about our
editorial process, not because we specifically
asked, but because we thought our journal’s
processes may be a topic that would be on
EDITOR-IN-CHIEF’S NOTE:
NEW MEDIA: OPPORTUNITY OR
CURSE FOR HR?
THERESA M. WELBOURNE