Lugtenberg et al. BMC Family Practice 2010, 11:51
http://www.biomedcentral.com/1471-2296/11/51
Open Access RESEARCH ARTICLE
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Research article
Guidelines on uncomplicated urinary tract
infections are difficult to follow: perceived barriers
and suggested interventions
Marjolein Lugtenberg*
1,4
, Jako S Burgers
2
, Judith M Zegers-van Schaick
1,3
and Gert P Westert
1,4
Abstract
Background: Urinary tract infections (UTI) are among the most common health problems seen in general practice.
Evidence-based guidelines on UTI are available, but adherence to these guidelines varies widely among practitioners
for reasons not well understood. The aim of this study was to identify the barriers to the implementation of a guideline
on UTI perceived by Dutch general practitioners (GPs) and to explore interventions to overcome these barriers.
Methods: A focus group study, including 13 GPs working in general practices in the Netherlands, was conducted. Key
recommendations on diagnosis and treatment of uncomplicated UTI were selected from the guideline. Barriers to
guideline adherence and possible interventions to address these barriers were discussed. The focus group session was
audio-taped and transcribed verbatim. Barriers were classified according to an existing framework.
Results: Lack of agreement with the recommendations, unavailable and inconvenient materials (i.e. dipslides), and
organisational constraints were perceived as barriers for the diagnostic recommendations. Barriers to implementing
the treatment recommendations were lack of applicability and organisational constraints related to the availability of
drugs in pharmacies. Suggested interventions were to provide small group education to GPs and practice staff
members, to improve organisation and coordination of care in out of hour services, to improve the availability of
preferred dosages of drugs, and to pilot-test guidelines regionally.
Conclusions: Despite sufficient knowledge of the recommendations on UTI, attitudinal and external barriers made it
difficult to follow them in practice. The care concerning UTI could be optimized if these barriers are adequately
addressed in implementation strategies. The feasibility and success of these strategies could be improved by involving
the target group of the guideline in selecting useful interventions to address the barriers to implementation.
Background
Urinary tract infection (UTI) is one of the most common
health problems for which patients seek medical care. It is
responsible for about 1% of all general practitioner (GP)
consultations in the UK [1] and results in approximately
7.9 million physician visits in the United States annually
[2]. In the Netherlands, UTIs rank 8
th
on the list of most
common reasons for visiting a GP and also account for
1% of all visits [3]. Most of these are uncomplicated UTIs,
defined as cystitis in non-pregnant adult women. In the
Dutch healthcare system, uncomplicated UTI is diag-
nosed and treated by GPs and rarely needs specialist care.
To optimize care concerning uncomplicated UTI, evi-
dence-based clinical guidelines have been developed in
several countries [4]. However, adherence to these guide-
lines has shown to be far from optimal. In a large study
among a representative sample of general practices in the
Netherlands, it was found that GPs followed the guideline
with respect to the treatment of UTIs in 42% of the cases
and that the level of adherence varied widely (0-95%)
between practices [5]. A recent study showed that Dutch
GPs treated UTIs according to the guideline in 50% of the
cases [6]. In other countries similar levels of adherence
regarding the treatment of UTIs were found [7-9]. Rea-
sons underlying GPs suboptimal behaviour are thus far
poorly understood [6-9].
* Correspondence: m.lugtenberg@uvt.nl
1
Scientific Centre for Transformation in Care and Welfare (Tranzo), Tilburg
University, PO Box 90153, 5000 LE Tilburg, the Netherlands
Full list of author information is available at the end of the article