Pleonastic exclusion in the European Information Society Katharine Sarikakis a, * ,1 , George Terzis b a Department of Language and Media, Glasgow Caledonian University, Cowcaddens Rd, Glasgow G4 0BA, UK b Department of Communication, Katholike Universiteit Brussel, Vrijheidslaan 17-1081 Brussels, Belgium Abstract The dramatic changes in communication technology and the media this last decade of the century have inspired enthusiasm among business community, policy makers and academic scholars. Visions of prosperity and social wealth have become the core arguments for de- fending the strong emphasis on the Information Society ``project''. Europe is working hard towards research and development but is it taking the right way? A lot can be said about the dierences of the communication infrastructure between the rich North and the poor South (Vincent, 1998), but not much attention is paid to the situation in the countries of the Periphery. This paper intents to focus speci®cally on this area and to take a look at the Greek experience. Greece is an EU member State but at the same time is part of the Periphery standing inbetween the rich industrialised North and the poor developing South. The paper argues that, despite the citizensÕ needs and wishes, the promotion of the European Information Society (IS) in Greece is characterised by disproportionality. Another kind of capital dierence between groups with dierent socio-economic status is emerging. The `Knowledge-Gap' phenomenon becomes evident in that a high percentage of the population is excluded as users of the new media, due to reasons related to their educational and ®nancial status. Additionally, a new phenomenon of ``pleonastic exclusion'' is taking place, as a result of the enormous numbers of channels of communication, which forces audiences to a con- tinuous selection-exclusion of information sources. Telematics and Informatics 17 (2000) 105±128 www.elsevier.com/locate/tele * Corresponding author. Tel.: +1203-838207; fax: +1203-838667. E-mail addresses: k.sarikakis@coventry.ac.uk (K. Sarikakis), George.Terzis@Kubrussel.ac.be (G. Terzis). 1 Present address: Coventry School of Art and Design Communication, Culture and Media Group, Coventry University, Priory Street, Coventry CV1 5FB, UK. 0736-5853/00/$ - see front matter Ó 2000 Elsevier Science Ltd. All rights reserved. PII:S0736-5853(99)00029-5