Int. J. Biomedical Engineering and Technology, Vol. 8, No. 1, 2012 1 Copyright © 2012 Inderscience Enterprises Ltd. Information technology-initiated interventions: a case study for the UK National Health Service Breast Screening Programme to improve screening attendance using a new intervention research framework V. Baskaran, A. Guergachi and B. Shah Ted Rogers School of Information Technology Management, Ryerson University, 350 Victoria Street, Toronto, Ontario – M5B 2K3, E-mail: vikraman@ryerson.ca E-mail: a2guerga@ryerson.ca E-mail: bshah@ryerson.ca S. Sidani School of Nursing, Ryerson University, 350 Victoria Street, Toronto, Ontario – M5B 2K3 E-mail: ssidani@ryerson.ca R.K. Bali and R.N.G. Naguib Biomedical Computing and Engineering Technologies (BIOCORE) Applied Research Group, Health Design and Technology Institute (HDTI), Coventry University, Coventry University Technology Park, Puma Way, Coventry CV1 2TT, UK E-mail: r.bali@ieee.org E-mail: r.naguib@coventry.ac.uk N. Wickramasinghe* Epworth Chair Health Information Management, Business IT & Logistics, RMIT University, GPO Box 2476, Melbourne, VIC 3001, Australia E-mail: nilmini.wickramasinghe@rmit.edu.au *Corresponding author