Psychological Reports: Human Resources & Marketing
2012, 111, 1, 228-232. © Psychological Reports 2012
DOI 10.2466/01.PR0.111.4.228-232 ISSN 0033-2941
FaSt FOOD ReStauRaNt lIghtINg aND MuSIc caN ReDuce
calORIe INtaKe aND INcReaSe SatISFactION
1, 2
BRIaN WaNSINK
Cornell University
KOeRt van ItteRSuM
Georgia Institute of Technology
Summary.—Recent research shows that environmental cues such as lighting
and music strongly bias the eating behavior of diners in laboratory situations. this
study examines whether changing the atmosphere of a fast food restaurant would
change how much patrons ate. the results indicated that softening the lighting and
music led people to eat less, to rate the food as more enjoyable, and to spend just
as much. In contrast to hypothesized u-shaped curves (people who spend longer
eat more), this suggests a more relaxed environment increases satisfaction and de-
creases consumption.
environmental cues have been shown to increase the food intake of
unwary individuals (Wansink, 2006, 2010). Yet if these factors—including
lighting and music—lead people to eat more, would changing these fac-
tors lead them to eat less? a restaurant’s atmosphere might lead people to
overeat if it stimulates them to eat faster (lawton, 2004), or it might lead
people to overeat if it encourages a person to stay longer at the restaurant
and order additional food (Wansink, 2004). For instance, one study exam-
ined 1,400 diners in a restaurant that either played fast music or relaxing,
instrumental music. When the music was relaxing, diners ate 11 minutes
longer (56 minutes in total). While they did not spend more money on
food, the average table spent over $30 on drinks, far more than the $21.62
spent by the fast music group (Milliman, 1986).
Fast food restaurants, often considered to contribute to obesity, are
not designed to be relaxing. they are characterized by bright lights, noise-
relecting surfaces, and stimulating yellow-and-red colors (Sobal & Wan-
sink, 2007). Lighting and noise could have a psychological inluence on
food consumption because they directly or indirectly inluence eating du-
ration (Garg, Wansink, & Inman, 2007). a frequent observation and a ro-
bust empirical inding (Cohen’s d = .60) is that the longer one dines, the
more one eats (Caldwell & Hibbert, 2002). Both lighting and noise may in-
luence consumption partly because they encourage people to spend more
1
address correspondence to Brian Wansink, John S. Dyson Professor of Marketing, charles
h. Dyson School of applied economics and Management, cornell university, 110 Warren
hall, Ithaca, NY 14853-7801 or e-mail (wansink@cornell.edu) or Koert van Ittersum, associ-
ate Professor of Marketing, Scheller college of Business, georgia Institute of technology, 800
West Peachtree Street NW, atlanta, ga 30308-1149 or e-mail (koert.vanittersum@scheller.
gatech.edu).
2
the authors are grateful for the generous cooperation of the national management of hard-
ees and carl’s Jr. and their local franchise in champaign, Il. thanks also to John Murray and
Matthew M. cheney for help in data collection.