How do teachers evaluate their parent communication competence?
Latent profiles and relationships to workplace behaviors
Martin Gartmeier
a, *
, Markus Gebhardt
a
, Benjamin Dotger
b
a
Technische Universit€ at München, TUM School of Education, Arcisstr. 21, 80333 München, Germany
b
Syracuse University, School of Education,161 Huntington Hall, Syracuse, NY 13244, USA
highlights
677 German mathematics-teachers evaluated their parent communication competence.
24% showed high, 36% medium and 16% showed lower competence with balanced profiles.
24% exhibited a focus on problem solving in communication with parents.
Higher competence related to more exchange with colleagues on parent-issues.
Competence did not relate to time spent working with parents.
article info
Article history:
Received 5 May 2015
Received in revised form
26 November 2015
Accepted 10 January 2016
Available online xxx
Keywords:
Parent-teacher communication
Parent counseling
Teacher competence
Teacher collaboration
Teacher learning
abstract
Parent-teacher communication competence, frequency of exchange on parent-related issues with col-
leagues and time spent working with parents were measured with questionnaires in a sample of 677
German mathematics teachers. A latent class analysis revealed four groups of teachers: 24% showed high,
36% showed medium and 16% showed lower levels of communication competence with balanced pro-
files. A fourth profile (24%) showed a strong focus on pragmatic problem solving in communication with
parents. The profiles differed in the extent of their exchange with colleagues on parent-related issues. No
relationships were found regarding the time spent talking to parents.
© 2016 Elsevier Ltd. All rights reserved.
1. Introduction
Talking to parents is an important task that teachers face in their
everyday work (Darling-Hammond & Bransford, 2005; Hertel,
Bruder, Jude, & Steinert, 2013; Hoover-Dempsey, Bassler, & Bris-
sie, 1987; Hornby, 2011; Lasky, 2000; Lawrence-Lightfoot, 2004;
Walker & Dotger, 2012). The relevance of this task is underscored
by current reports of parents acting in more and more demanding
ways when meeting teachers (Shoup, Gonyea, & Kuh, 2009;
Wilhelm, Esdar, & Wild, 2014). Moreover, teachers' communica-
tion competencies are operationalized and depended upon as the
primary resource for establishing effective family-school
partnerships (Christenson & Reschly, 2010).
The international literature reflects that teachers are poorly
prepared for the communication aspect of their professional work,
especially regarding interactions with parents (Aich, 2011 [GER];
Dotger, 2010 [US]; Evans, 2013 [US]; Epstein, 2013 [US]; Hornby &
Witte, 2010 [NZ]; Lemmer, 2012 [ZA]; Neuenschwander et al., 2005
[CH]; Symeou, Roussounidou, & Michaelides, 2012 [CY]). This is
also documented in a survey of 60 teacher education programs in
22 different federal US-states (Shartrand, Weiss, Kreider, & Lopez,
1997). It was found that only 23% of the programs allowed
teacher candidates to interact with families during field experi-
ences (cf. also Walker & Dotger, 2012; Denessen, Bakker,
Kloppenburg, & Kerkhof, 2009). A seldom explicated consequence
of this situation is that teachers are challenged to acquire and
develop the necessary communication competencies through
informal learning processes associated with their everyday work
(e.g., Billett, 2001; Fuller, Hodkinson, Hodkinson, & Unwin, 2005).
* Corresponding author.
E-mail addresses: martin.gartmeier@tum.de (M. Gartmeier), markus.gebhardt@
tum.de (M. Gebhardt), bdotger@syr.edu (B. Dotger).
Contents lists available at ScienceDirect
Teaching and Teacher Education
journal homepage: www.elsevier.com/locate/tate
http://dx.doi.org/10.1016/j.tate.2016.01.009
0742-051X/© 2016 Elsevier Ltd. All rights reserved.
Teaching and Teacher Education 55 (2016) 207e216