National Institute for Health Research Service Delivery and Organisation Programme © Queen’s Printer and Controller of HMSO 2012. This work was produced by Dent et al. under the terms of a commissioning contract issued by the Secretary of State for Health. Project 08/1803/226 Getting the benefit from electronic patient information that crosses organisational boundaries Ken Eason, 1 Mike Dent, 2 Patrick Waterson, 3 Dylan Tutt, 4 Phil Hurd, 5 and Dr Andrew Thornett 6 1 Bayswater Institute W2 4RL 2 Institute of Health Research, Staffordshire University ST18 0AD 3 Loughborough Design School, Loughborough University LE11 3TZ 4 Innovative Construction Research Centre, University of Reading RG6 6AY 5 NHS Information Management & Technology, Northants Provider Services NN15 6XR 6 Blackwood Health Centre, Streetly B74 3PL Published November 2012 This project is funded by the Service Delivery and Organisation Programme