Leader Self-Reported Emotional
Intelligence and Perceived Employee
Creativity: An Exploratory Study
Arménio Rego, Filipa Sousa, Miguel Pina e Cunha,
Anabela Correia and Irina Saur-Amaral
This research studies the relationship between six dimensions of leaders’ emotional intelli-
gence and two dimensions of employee creativity. A sample of 138 managers from 66 organi-
zations reported on their own emotional intelligence and the creativity of their teams. Our
results point out two main findings: (a) leaders’ emotional intelligence explains significant
variance of both creativity dimensions; (b) emotional intelligence dimensions with higher
predictive power are self-control against criticism and empathy. The findings suggest that
emotionally intelligent leaders behave in ways that stimulate the creativity of their teams.
C
reativity in the workplace can be defined
as the production of novel and useful
ideas or solutions (Amabile, 1988; Oldham &
Cummings, 1996; Zhou & George, 2001, 2003).
Novelty or originality is required for an idea
to be judged creative, but ‘ideas must also be
useful to be considered creative. A novel idea
that has no potential value is unusual but
not creative’ (Zhou & George, 2001, p. 547).
Simply producing a large number of ideas is
not the goal of creative performance. Rather,
the goal is to solve problems, to create new
products and services, to take advantage of
business opportunities, and to improve orga-
nization effectiveness. Underlying this defini-
tion is the idea that employee creativity is
often the starting point for innovation (Zhou &
George, 2001) and a critical resource for orga-
nizational success. In modern organizations,
work is increasingly more knowledge-based
and less rigidly defined and specified. En-
vironmental opportunities and challenges
require new approaches and it is hoped that
these are more creative than those expressed
by competitors. In short, to survive and
prosper, organizations need to take full advan-
tage of their employees’ creative potential, so
that innovation, change, learning, perfor-
mance and competitiveness can be achieved
(Woodman, Sawyer & Griffin, 1993; McAdam
& Keogh, 2004).
Organizational behaviour research on
employee creativity has examined mainly con-
textual or organizational factors that facilitate
or inhibit creativity. One key contextual factor
is leadership. Several researchers have focused
on identifying the role played by specific lead-
ership behaviours on supporting, suppress-
ing, facilitating or inhibiting creativity (e.g.,
Oldham & Cummings, 1996; Tierney, Farmer
& Graen, 1999; Shin & Zhou, 2003; Zhou, 2003).
These include transformational leadership,
close monitoring, developmental feedback,
supportive supervision, and controlling super-
vision. However, Zhou and George (2003)
asserted that little theory has been developed
to pinpoint the roots of these behaviours. They
further suggested that one root is the leader’s
emotional intelligence (EI).
According to Zhou and George, modern
organizations are locked in a paradox between
control and creativity. Organizations and their
leaders need to influence and control employ-
ees to work in predetermined ways to meet
specific objectives. To ensure smooth and effi-
cient operations, they are strongly dependent
upon control systems, standardized practices
and routines. But organizations also need
change and improvement in their practices,
routines, products and services in order to
respond to environmental changes, challenges
and opportunities. The paradox becomes
250 CREATIVITY AND INNOVATION MANAGEMENT
Volume 16 Number 3 2007
doi:10.1111/j.1467-8691.2007.00435.x
© 2007 The Authors
Journal compilation © 2007 Blackwell Publishing