International Journal of Scientific & Engineering Research, Volume 7, Issue 1, January-2016 899
ISSN 2229-5518
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http://www.ijser.org
The Business Transformation Management
(BTM) and its impact on the Continuous Quality
Improvement(CQI) for having an effective
Strategic Business Intelligence as well as a
valuable Competitive Intelligence
Dr. Mahmoud Ahmady Ramadan
Arab Academy for Science, Technology and Maritime Transport (AASTMT),
International Business Administration and Marketing department
Business Collage, Cairo-Egypt
Abstract-This paper aims to explain how can the organizations develop a unique position in the marketplace , achieve a
dominant strategic success and have a valuable sustainable competitive intelligence by trying to cut over the loop
effectively of dealing with very dynamic and stressful forces of changes for exceeding the stakeholders’’ expectations
which are usually the highest reasons that is pushing the organization to act reactively and working on unexpected
direction .Consequently, here is the golden question, how can the organization react with these toughness forces for
changing and improving with assurance and proactively? Is just applying CQI technique or applying one of the major
change strategies -as developmental change or transitional change or even transformational change-only or applying the
both. Here is a sub-questions will be pop up as, which approach should be implemented first, is there any conflict in
interesting between them, which one will lead to Continuous improvement (CI)
This paper also presents the critical dark side of the planning, conducting and assessment of CQI approach that are
totally damage any success of this approach on the long run and how the BTM dealing with that issue rootly through
executing a new methodology Also, This paper describes an innovative methodology for enabling and sustaining CI
called" Interoperability Transformational of Continues Quality Improvement ” (ITCQI), it is fully systematic overlapping
between the BTM system in the interior of the CQI approach and I do develop a roadmap that will leads to the
necessary output of having an effective competitive intelligence
In the final section, conclusion and future research directions are presented that to guarantee the most usefulness of
organizational decisions successful regarding the implementation and sustainability of improvement programs by
regarding its responsiveness of not only the new opportunities but also being a very effective entrepreneurship
organization , rapidly growing market demands and being highly proactive in dealing with their valuable customer
voices .
IndexTerms: Business Transformation Management- Continuous Quality Improvement- interoperability – innovation -
valuable competitive intelligence- Interoperability Transformational of Continues Quality Improvement (ITCQI)-
sustainability- strategic business intelligence
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1 INTRODUCTION
Today’s businesses face unprecedented challenges and
changes. Globalization is creating worldwide competition
for resources, talent, and products, (Oracle 2010). Besides
that, Competitive intelligence has undergone a raising
interest in recent years as a result of the information
explosion and the sharpness of information technologies,
(Paraschiv et al., and 2009).and adds that, Competitiveness
is a natural relationship between businesses. Business
competitors are other organizations offering the same
product or service in the present time but also in the future
and also organizations that could remove the need for a
product or service by offering substitutes or changing
habits.
And according to Atem et al.,(2007) that customers
yearning for continuous increase in quality and a
corresponding decrease in price and delivery time,
prevailing business strategies would always be unreliable
to meet consumers’ satisfaction. Organisations are always
under immense pressure to meet the requirements of their
stakeholders.
The efforts to fulfill the needs of various stakeholders
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