Transcript Reliability Cleaning
Percentage: An Alternative
Interrater Reliability Measure
of Message Transcripts in
Online Learning
Peter K. Oriogun and John Cook
London Metropolitan University
In this article, we extend previous work with respect to interrater reli-
ability measure of computer-mediated conferencing and suggest cod-
ing categories relevant to problem-based learning. Calculating
interrater reliability agreement by using a Transcript Reliability
Cleaning Percentage (TRCP) approach is simple for academics with
limited mathematical background and can provide insights into the na-
ture of the learning process from the prospective of categorization of
online discourse. TRCP enhances interrater reliability (percentage
agreement between coders) of the rating of online transcripts.
Research on dialogue analysis has explored the relation between online di-
alogue features (e.g., roles, strategies, form, and content) and learning
(Pilkington 2001). Such an analysis can provide useful insights into the na-
ture of the learning processes from the perspective of, for example, what a
speaker’s intention is in a transmitted message and what the receiver per-
ceives has been communicated by the message. However, problems can
arise if one attempts to investigate specific categories or variables of the
learning process—for example, participation, interaction, social elements,
cognitive elements, and metacognitive elements (Henri 1992). In the case
of coding protocols that include several categories, coders may not agree
on interpretations. For this reason, some researchers (e.g., Potter and Le-
221
THE AMERICAN JOURNAL OF DISTANCE EDUCATION, 17(4), 221–234
Copyright © 2003, Lawrence Erlbaum Associates, Inc.
Requests for reprints should be sent to Peter K. Oriogun, London Metropolitan Univer-
sity, Department of Computing, Communications Technology and Mathematics, London
North Campus, 2-16 Eden Grove, England. E-mail: p.oriogun@londonmet.ac.uk