Natarajan Meghanathan, et al. (Eds): ITCS, SIP, JSE-2012, CS & IT 04, pp. 455–478, 2012.
© CS & IT-CSCP 2012 DOI : 10.5121/csit.2012.2141
Robert T. Hans
1
and Pantaleo M.D. Rwelamila
2
1
Tshwane University of Technology, Pretoria, South Africa
hansr@tut.ac.za
2
Graduate School of Business Leadership, University of South Africa, Midrand,
South Africa
rwelapmd@unisa.ac.za
ABSTRACT
The primary purpose of this research study is two-fold: Firstly, to establish the knowledge base
of project managers in the South African ICT Sector. Secondly, to establish whether project
management as a discipline is regarded as an important profession in the South African ICT
Sector. The paper based on a questionnaire analyses and discusses the knowledge base of
project managers of ICT organisations listed on the Johannesburg Securities Exchange (JSE) as
well as the perceived importance of project management in the South African ICT Sector. The
project managers lack some project management knowledge base in some of the nine categories
of competencies. This confirms some of the findings by Rwelamila (2007) that project
management training programmes offered by institutions of higher learning in South Africa are
skewed. This paper also established that the organisations in the South African ICT Sector
recognise project management as an important profession. The lack of some project
management fundamental knowledge base by project managers necessitate that the organisations
concerned should implement some of the following: review project management training
programmes and implement mentoring and coaching programmes. This article reveals the
knowledge base gaps of project managers in the South African ICT Sector. It also reveals
whether project management is regarded as an important profession by organisations in the
South African ICT Sector. It complements another research study done by Rwelamila (2007) in
South Africa. It is directed to the South African organisations in the ICT Sector as well as
institutions of higher learning in South Africa that offer project management training
programmes.
KEYWORDS
Knowledge base, project managers, project management, expertise, competencies.
1. INTRODUCTION
Anderson and Merna (2005) state that projects that perform poorly signal a credibility gap as to
the need for and competence of management in project mode. Provided that projects are led by
knowledgeable and competent project managers, good project management techniques and tools
alone are of little value to an organisation. After all, projects are managed by project managers.