Indian consumers' purchase intention toward a United States versus local brand
☆
Archana Kumar ⁎, Hyun-Joo Lee ⁎, Youn-Kyung Kim ⁎
Retail and Consumer Sciences, University of Tennessee,110 Jessie Harris Building,1215 West Cumberland Avenue, Knoxville, TN 37996-1911, United States
abstract article info
Article history:
Received 1 November 2007
Received in revised form 1 June 2008
Accepted 1 June 2008
Keywords:
Need for uniqueness
Attitudes
Purchase intention
Indian consumers
This study of Indian consumers examines the effects of individual characteristics (i.e., consumer's need for
uniqueness and attitudes toward American products) and brand-specific variables (i.e., perceived quality and
emotional value) on purchase intention toward a U.S. retail brand versus a local brand. A total of 411 college
students in India participated in the survey. Using Structural Equation Modeling (SEM), this study finds that
Indian consumers' need for uniqueness positively influences attitudes toward American products. Attitudes
toward American products positively affect perceived quality and emotional value for a U.S. brand while this
effect is negative in the case of a local brand. Emotional value is an important factor influencing purchase
intention toward a U.S. brand and a local brand as well. Implications for both U.S. and Indian retailers are
provided.
© 2008 Elsevier Inc. All rights reserved.
1. Introduction
Consumers in developing countries such as India and China have
increasing choices to select between local and foreign brands. In this
competitive environment, both foreign and local retailers must
understand why and how consumers in these markets make their
brand choices. India, one of the fastest growing developing economies
in the world (Kearney, 2006), has been the subject of relatively little
research in terms of consumer purchase behavior. Several studies on
consumer attitudes toward local and foreign brands are limited to
consumers from U.S., U.K, and more recently from China (Beaudoin
et al., 2000; Wang et al., 2004). This study aims at increasing
understanding Indian consumers' brand choice behavior in relation to
a U.S. brand versus an Indian local brand.
Economists predict that India is set to become a major global
economic power in the near future (Indian Economy Races, 2006).
While a majority of India's population is still below the poverty line,
increases in household incomes and dual income families have led to a
boost in leisure and personal expenditures (Spreading the Sales,
2005). This increase in consumer spending has stimulated the growth
of the Indian retail industry that is expected to reach $500 billion by
the year 2010 (Field, 2005). India is the second largest untapped retail
market after China (Field, 2005).
India is “the nation of shopkeepers” due to a large number of
traditional family-run stores that primarily carry unbranded products
from local manufacturers. Recently, modern retail stores featuring
attractive displays and a wide selection of local and foreign brand
merchandise are quickly emerging. The rapidly expanding middle class
consumers in India, with their increasing purchasing power, constitute
the primary market for branded foreign goods (Bharadwaj et al., 2005).
These consumers are becoming more brand-conscious and are
adopting casual wear as part of their lifestyle (Shashidhar, 2004).
Consumers choose products and brands to receive emotional
benefits (e.g., display of status, wealth, and prestige) as well as utilitarian
benefits (e.g., quality and low price) (Batra et al., 2000). Using foreign
brands to exhibit one's social standing is more prominent in developing
countries where higher income disparities and status mobility exist
(Kottak, 1990). Wishing to lead a life similar to Western cultures,
consumers in developing countries often seek to emulate Western
practices by purchasing foreign brands (Batra et al., 2000; Kinra, 2006).
In the past India limited imports of Western consumer goods
which made them scarce, expensive, and available only to the rich and
the elite (Batra et al., 2000). However, as the Indian government
loosens its restrictions on the entry of foreign retailers into local
markets, U.S. brands and other foreign brands increasingly vie with
domestic brands for the growing consumer market (Field, 2005). As a
result, the branded apparel segment now accounts for the second
largest retail sales in India (Vaid, 2007). Some of the popular U.S.
apparel brands available in India are Levi's, Calvin Klein, Gloria
Vanderbilt, Guess?, Esprit, and Wrangler (IBEF, 2006). These brands
are available in new shopping formats such as malls and department
stores, similar to those in the U.S. and Europe.
2. Conceptual background: the cognitive–affective model of
buying intentions
Several researchers recognize that cognitive and affective states
influence purchase behavior (Li et al., 1994; Zajonc, 1984). This
Journal of Business Research 62 (2009) 521–527
☆ This project was funded by the U.S. Department of Education.
⁎ Corresponding authors. Kumar is to be contacted at Tel.: +1 865 974 1025.
Lee, Tel.: +1 918 594 8422; fax: +1865 974 5236. Kim, Tel.: +1865 974 1025.
E-mail addresses: kumar@utk.edu (A. Kumar), hyunjoo.lee@okstate.edu (H.-J. Lee),
ykim13@utk.edu (Y.-K. Kim).
0148-2963/$ – see front matter © 2008 Elsevier Inc. All rights reserved.
doi:10.1016/j.jbusres.2008.06.018
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