1
This is an authors’ version of a paper accepted in its definitive form by the Journal of Consumer Behaviour, © John Wiley & Sons,
Ltd, http://onlinelibrary.wiley.com/doi/10.1002/cb.v11.6/issuetoc and has been posted by permission of John Wiley & Sons, Ltd for
personal use, not for redistribution. Please cite as:
Dennis C, Michon R, Brakus J, Newman A and Alamanos E (2012) ‘New insights into the impact of digital signage as a retail
atmospheric tool’, Journal of Consumer Behaviour, 11 (6): 454-466, doi 10.1002/cb.1394
NEW INSIGHTS INTO THE IMPACT OF DIGITAL SIGNAGE AS A RETAIL
ATMOSPHERIC TOOL
* Charles Dennis
1
, Richard Michon
2
, J. Joško Brakus
3
, Andrew Newman
4
and
Eleftherios Alamanos
5
1
Lincoln Business School, University of Lincoln
Brayford Pool, Lincoln, LN6 7TS, UK
Phone: +44 (0)1522 882000
Email cdennis@lincoln.ac.uk
2
Ted Rogers School of Management, Ryerson University
350 Victoria Street, Toronto, ON, M5B 2K3, Canada
Phone: +1 416-979-5000 Ext. 7454
Email: rmichon@ryerson.ca
3
Leeds University Business School, University of Leeds
Maurice Keyworth Building, University of Leeds
Leeds, LS2 9JT, UK
Phone: +44 (0)1133 436187
Email: J.Brakus@leeds.ac.uk
4
Salford Business School, University of Salford
Maxwell Building, Manchester, M5 4WT, United Kingdom
Phone: +44 161 295 5324
Email: a.j.newman@salford.ac.uk
5
Lincoln Business School, University of Lincoln
Brayford Pool, Lincoln, LN6 7TS, UK
Phone: +44 (0)1522 835691
email ealamanos@lincoln.ac.uk
* Corresponding author
Biographies
Charles Dennis is Associate Editor (Retailing) of the European Journal of Marketing; and Professor of
Marketing and Retailing and Director of Research, Lincoln Business School, the University of Lincoln
(UK). His teaching and research area is (e-)retail and consumer behaviour. Charles is a Chartered
Marketer and has been elected a Fellow of the Chartered Institute of Marketing for helping to modernise
the teaching of the discipline. Charles was awarded the Vice Chancellor’s Award for Teaching Excellence
for improving the interactive student learning experience. Charles has published in journals such as