UNCORRECTED PROOF
Human Resource Management, September–October 2009, Vol. 48, No. 5, Pp. 677– 693
© 2009 Wiley Periodicals, Inc.
Published online in Wiley InterScience (www.interscience.wiley.com).
DOI: 10.1002/hrm.20294
PSYCHOLOGICAL CAPITAL:
A POSITIVE RESOURCE FOR
COMBATING EMPLOYEE STRESS
AND TURNOVER
JAMES B. AVEY, FRED LUTHANS, AND SUSAN M.
JENSEN
Workplace stress is a growing concern for human resource managers. Although
considerable scholarly and practical attention has been devoted to stress man-
agement over the years, the time has come for new perspectives and research.
Drawing from the emerging field of positive organizational behavior, this
study offers research findings with implications for combating occupational
stress. Specifically, data from a large sample of working adults across a vari-
ety of industries suggest that psychological capital (the positive resources of
efficacy, hope, optimism, and resilience) may be key to better understanding
the variation in perceived symptoms of stress, as well as intentions to quit
and job search behaviors. The article concludes with practical strategies aimed
at leveraging and developing employees’ psychological capital to help them
better cope with workplace stress. © 2009 Wiley Periodicals, Inc.
Keywords: positive psychological capital, stress, turnover intentions
T
he World Health Organization has
declared occupational stress to be
a worldwide epidemic. Certainly
the impact of an increasingly pres-
sured work environment is evi-
dent throughout American industry. One
recent analysis noted that 20% of payroll
of a typical company goes toward dealing
with stress-related problems (Riga, 2006),
and Americans identify work as their most
significant source of stress because of heavy
workloads, uncertain job expectations, and
long hours (American Psychological Asso-
ciation, 2007). Extensive research over the
years has focused on identifying stressors
(e.g., Colligan & Higgins, 2006), coping
mechanisms (e.g., Nelson & Sutton, 1990),
and ways that both individual employees
and organizations can effectively manage
stress (e.g., Kram & Hall, 1989). Yet, despite
this attention, remedies to combat occupa-
tional stress remain elusive.
Taking a new approach, this study draws
from both positive psychology and the
Correspondence to: James B. Avey, Department of Management, College of Business, Central Washington
University, 400 E. University Way, Ellensburg, WA 98926-7485, Phone: (509) 963-3381, Fax: 509-963-2875,
E-mail: aveyj@cwu.edu
20294.indd 677 8/13/2009 1:52:13 PM