IRJMSH Vol 6 Issue 9 [Year 2015] ISSN 2277 – 9809 (0nline) 2348–9359 (Print) International Research Journal of Management Sociology & Humanity ( IRJMSH ) Page 217 www.irjmsh.com EMOTIONAL INTELLIGENCE- THEORY AND PRACTICE GUNEET KAUR CHEEMA RESEARCH SCHOLAR,UGC NET, M.Ed., M.Sc.biochem, M.A.(Eng) , PUNJAB UNIVERSITY, CHANDIGARH. Human beings are psychologically very complex. The human mind is able to reason, remember, learn and form concepts or ideas as well as direct actions towards specific goals. Human beings are not only motivated by reason and intelligence but also come across to passions, desires and a range of other feelings which can motivate them strongly and are often in a direction different from that of reason. These feelings are called “emotions”. A few terms associated with emotions are love, hate , fear, happiness , surprise, anger , determination and discussed etc. Certain things appeal to us and certain things just repel. The basis for deciding what is pleasant or unpleasant, what is appealing or objectionable is quite uncertain. “Emotional intelligence” in simple terms can be defined as knowing what feels good , what feels bad and how to get good from bad. According to Mayor and Salovey, 1997, “ Emotional intelligence is the capacity to reason, about emotions and of emotions to enhance thinking. It includes the ability to accurately perceive emotions , to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge and to reffectively regulate emotions so as to promote emotional and intellectual growth. In the past decade there has been increasing interest in how one come to understand , describe and regulate their emotions. The use of term emotional intelligence was first used in Gardener‟s (1983) theory multiple intellenge. This theory challenges the notion of intelligence linked to a single measurable, largely neurological factor and explores the idea of range of of intelligences or competencies. In gardener‟s (1983)theory, intelligences include linguistic , musical, logical-mathematical, spatial, bodily kinisthetic and personal intelligence(emotional, interpersonal and intra personal skills). The interpersonal and intra personal skills are precursor of emotional intelligence. In context to gardener‟s description of personal intelligences, further idea was developed by Salovey and Mayor (1990) defined emotional intelligence as a type of social intelligence involving the ability to monitor ones own and others emotions, to discriminate them and to use the information to guied one‟s thinking and action. These components were interpreted by Goleman(1995) as the ability to ;  Know one‟s own emotions ,  Manage emotions  Manage emotions