Organizational predictors and health consequences
of changes in burnout: A 12-year cohort study
MICHAEL P. LEITER
1
*
, JARI J. HAKANEN
2
, KIRSI AHOLA
2
,
SALLA TOPPINEN-TANNER
2
, AKI KOSKINEN
2
AND ARI VÄÄNÄNEN
2
1
Acadia University, Wolfville, NS, Canada
2
Finnish Institute of Occupational Health, Helsinki, Finland
Summary We investigated job burnout and job characteristics, including decision authority, skill discretion, predict-
ability, and information flow, among Finnish forestry workers (N = 4356) in a longitudinal study. We linked
these responses individually with data on the participants’ subsequent prescriptions for psychotropic drugs
including antidepressants. We aim to study the antecedents of changes in burnout levels over four years time
and their health-related consequences in an eight-year follow-up. The results showed that inconsistency
among the levels of the Maslach Burnout Inventory subscales (e. g., high scores in exhaustion and low
cynicism or vice versa) at baseline identified patterns that were prone to change in burnout four years later.
Information flow predicted the direction of this change for the exhaustion and cynicism aspects of burnout,
whereas skill discretion and predictability did so for reduced professional efficacy. Change toward burnout
predicted future risk of psychotropic drug use. It seems that adverse changes in burnout are influenced by
poor organizational resources, and change toward burnout is likely to elevate the risk of poor mental health.
Copyright © 2012 John Wiley & Sons, Ltd.
Keywords: burnout; health; longitudinal; change
Introduction
Job burnout, a syndrome of chronic exhaustion, cynicism, and inefficacy, is an ongoing problem in work life that
distresses employees and weakens the financial performance of organizations. Losing the capacity to be energetically
involved in work, something that normally strengthens self-efficacy, imposes huge costs on personal fulfillment and
organizational productivity. Extensive research has established clear connections between health outcomes and burnout
(Halbesleben & Buckley, 2004; Maslach, Schaufeli, & Leiter, 2001; Shirom & Melamed, 2005). Further understanding
of these connections would benefit from focusing on the actual process of burning out and using more objective
measures of health. The present study addresses these points.
A relevant part of the challenge to decrease burnout and its detrimental consequences concerns the chronic nature
of burnout. Indeed, research on job burnout has found the underlying constructs—energy, involvement, and
efficacy—to be remarkably stable over time (Hakanen & Schaufeli, 2012; Hakanen, Schaufeli, & Ahola, 2008; Maslach
et al., 2001; Schaufeli, Leiter, & Maslach, 2009). Ironically, despite burnout’s considerable stability, models of the
syndrome emphasize the multidimensional process that evolves over time (Leiter, 1993; Maslach et al., 2001), and
longitudinal, regression-based research designs are an established standard for research on burnout. However, in a large
sample, the people who are in flux are easily lost against the backdrop of stability. Thus, examining the sample as a
whole does not foster understanding of burnout as a dynamic process. A method for identifying people who are about
to change would be valuable. In order to gain an insight into the process of burnout, it is essential to have an a priori
rationale for separating more volatile people from stable ones and to identify the dynamics of change. The process tested
*Correspondence to: Michael P. Leiter, Acadia University, Wolfville, NS Canada B4P 2R6. E-mail: michael.leiter@acadiau.ca
Copyright © 2012 John Wiley & Sons, Ltd.
Received 17 November 2011
Revised 19 August 2012, Accepted 24 August 2012
Journal of Organizational Behavior, J. Organiz. Behav. 34, 959–973 (2013)
Published online 20 September 2012 in Wiley Online Library (wileyonlinelibrary.com) DOI: 10.1002/job.1830
Research Article