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Chapter 13
E-Learning Acceptance and
Challenges in the Arab Region
Nasim Matar
Anglia Ruskin University, UK
Ziad Hunaiti
Anglia Ruskin University, UK
Shahid Halling
Talal Abu Gazala Group, Jordan
Šadi Matar
Ministry of Communications and Transport, Sarajevo
BAckground
e-learning
Electronic Learning or what is referred to as “e-
Learning” is defined as the delivery and acquisition
of education or training in electronic format using
electronic media. The latest technology to lend
itself to e-learning has been the internet which
is now the largest single resource repository for
educational establishments (Smith and Harda-
ker, 2000). During the last few years, e-learning
has witnessed growing interest from different
ABStrAct
This chapter discusses the status and quality of e-learning in Arab Universities located in the Middle
East. The irst objective of the study was to provide an analytical overview of the use of e-learning and
its quality in these universities located in the Middle East region. Another objective is to ill the gap in
literature in this particular topic regarding the Middle East region. Also draw into different solutions
and recommendations in order to make a successful match that will result in a better adoption and
serving of the e-learning technology. The study was based on two different approaches that include a
survey to navigate the oficial web sites of universities in the region plus a questionnaire to fetch for
the current stand of e-learning quality in the region. The results of each approach have been analyzed,
and the outcomes and recommendations have been presented which can be used for future adoption
and other related studies.
DOI: 10.4018/978-1-60960-048-8.ch013